Frontline Managed Services

Frontline Managed Services

Legal Services

St. Louis, MO 13,803 followers

As Global Leader in Revenue Cycle and Managed IT Services for Legal, We're Out Front on Every Front.

About us

Frontline Managed Services® is a global provider of Revenue Cycle and Managed IT Services for legal and professional services firms. Driven by specialized technology, we innovate the service delivery model and offer scalable solutions that improve revenue, profitability, and firmwide efficiencies for firms of all sizes.

Website
https://www.frontlinems.com
Industry
Legal Services
Company size
1,001-5,000 employees
Headquarters
St. Louis, MO
Type
Privately Held
Founded
1998
Specialties
IT Service Desk, eLearning SkillBuilder, A/R Managed Services for Legal, eBilling, Legal IT Support, Financial Managed Services, Law Firm IT Support, Help Desk, Managed IT Services, Billing, Cybersecurity, Network Monitoring, Network Operations Center (NOC), Administrative IT, Cash Application, SaaS, and Revenue Cycle Management

Locations

Employees at Frontline Managed Services

Updates

  • Are you concerned about managing downtime risks from endpoint security solutions? Recent events show that a robust third-party risk management program is more crucial than ever. Mitigating IT outages from third-party vendor updates is key to maintaining resilience and reliability. These outages can disrupt services, impact customer trust, and cause financial losses. Strategic measures include developing strong Business Continuity and Disaster Recovery (BCDR) plans with clear procedures for responding to disruptions, setting Recovery Point and Recovery Time Objectives (RPOs and RTOs), and conducting regular tabletop exercises to test BCDR plan effectiveness with immutable backups. A critical component is a thorough third-party vendor risk assessment program. This involves rigorous evaluations of vendors' IT infrastructure, updated procedures, and security protocols, including understanding SOC 2 examinations and ISO 27001 certifications. Assessing vendors' change management processes and risk-ranking them ensures effective management of supply chain disruptions and cyber liability insurance considerations. — Ivan Reyes, CISSP, CEH, CISA Chief Information Security Officer at Frontline Managed Services

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  • Integrating AI into law firms promises significant advancements in efficiency and innovation, but ensuring safety and compliance is crucial. Many firms face challenges in maintaining security and compliance while adopting new AI technologies. Here's how to navigate these challenges and confidently implement AI tools while maintaining high standards of security and compliance: Clarify Your Goals: Identify specific tasks for AI, such as legal research or document review, and assess the impact on confidentiality and data security. Vendor Credibility & Security: Investigate the vendor’s reputation, industry certifications, and history of working with law firms. Data Privacy and Security: Ensure the AI tool uses robust encryption, comprehensive access controls, and secure data handling practices. Seamless Integration: Confirm compatibility with your existing systems, leveraging tools like Clio for enhanced workflow efficiency. Update Internal Policies: Revise security policies and conduct employee training to align with AI adoption. Manage Risks and Ongoing Compliance: Perform risk assessments, establish continuous monitoring, and stay updated on vendor developments. By following this structured checklist, law firms can confidently implement AI tools while maintaining high standards of security and compliance. Evaluate your current processes to ensure your firm is prepared for the transition to AI-powered solutions.

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  • View organization page for Frontline Managed Services, graphic

    13,803 followers

    Join us in this month's webinar, presented by Frontline Managed Services on A/R Management: Best Practices for Law Firms to Maximize Revenue in 2024 Explore methods to enhance your firm’s A/R management process to achieve optimal performance, preventing existing staff from being overburdened and allowing them to focus on critical tasks like collections.  Key Takeaways: -Process Gaps: What are the delays that are costing your firm time and money and how can you create a well-defined collections process? -Invoice Policy: Learn billing process changes that improve payment speed and how technology can assist your firm in this endeavor. -Payment Trends: How to adapt to current technology and the expectations of your clients using historical data plus other key trends. -AR Management: Tools and processes that work in today’s economic environment. Attendees will receive a FREE Bar Assessment at the end of the webinar! Register now: https://lnkd.in/es7Ytg9G

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  • Efficient accounts receivable management is crucial for law firms aiming to maximize profitability and maintain financial health. Many firms face challenges like overlooked invoices, late payments, and identifying clients at risk of defaulting. Our team of legal accounting experts seamlessly integrates with your firm to provide unparalleled support, helping you navigate these issues. Here’s how: Increased Profit: Boost your firm’s revenue by effectively managing and collecting receivables. Our experts ensure no outstanding invoice goes unnoticed. Early Identification of At-Risk Clients: Stay ahead by identifying clients who may be at risk of defaulting early on. Proactive management helps mitigate potential losses. Professional Representation: Our skilled professionals represent your firm as part of your team, ensuring your reputation and client relationships remain strong. Consider evaluating your current accounts receivable processes and see where improvements can be made to ensure the financial health of your firm!

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  • Consider a law firm bogged down by outdated conflict checks, delayed billing, and inconsistent collections. These inefficiencies disrupt cash flow and risk compliance issues. Revenue Cycle Management (RCM) addresses these challenges by streamlining the entire intake-to-cash cycle. With automated conflict checks, efficient billing processes, and proactive collections strategies, RCM optimizes financial operations. This allows law firms to focus on delivering excellent legal services without the burden of financial inefficiencies. Learn more below: https://buff.ly/3L9qwnI

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  • Have you done your A/R health checkup yet? Now is the time of the year to do so. Using our proprietary assessment software (BAR), we can assist by identifying where there are gaps in your collection process and improving revenue realization of getting paid. Whether fully outsourcing departments or partnering closely with your team, we create a cohesive approach that drives measurable improvements across your firm. Discover how we can boost your revenue realization. Request an A/R Assessment today!

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