dscout

dscout

Software Development

Chicago, IL 20,293 followers

Experience Research Platform

About us

dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants. Leading brands use dscout to test ideas, iterate quickly, collaborate, and build confidently.

Website
http://dscout.com
Industry
Software Development
Company size
51-200 employees
Headquarters
Chicago, IL
Type
Privately Held
Founded
2011
Specialties
mobile research, in-context research, qualitative research, remote research, experience research, usability testing, diary studies, participant management, participant recruiting, live interviews, and AI analysis

Products

Locations

Employees at dscout

Updates

  • View organization page for dscout, graphic

    20,293 followers

    Some openings worth checking out. ⤵️ 🔎 WE'RE 𝐡𝐢𝐫𝐢𝐧𝐠 𝐚 𝐒𝐞𝐧𝐢𝐨𝐫 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫. Remote | 🔗 https://bit.ly/3YeFSPi 🔎 SoFi 𝐢𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐡𝐮𝐧𝐭 𝐟𝐨𝐫 𝐚 𝐒𝐞𝐧𝐢𝐨𝐫 𝐒𝐭𝐚𝐟𝐟 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐫. Seattle, WA or NYC | 🔗 https://bit.ly/4cS9HtI 🔎 TikTok 𝐢𝐬 𝐡𝐢𝐫𝐢𝐧𝐠 𝐚 𝐔𝐗 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡𝐞𝐫. Mountain View, CA | 🔗 https://bit.ly/4c3PrEk If you know of any other opportunities, link 'em in the comments.

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  • View organization page for dscout, graphic

    20,293 followers

    If stakeholders keep resisting or avoiding calls for research outright, it might be worth going rogue. As long as you start small. From our experience with researchers, most organizations are tolerant enough that running an unsanctioned 10-participant project on a key issue is worth the potential blowback. There are obvious risks with this approach, and it helps to have some social capital ready for withdrawal. But if the impact of a quick and dirty research engagement speaks for itself, asking for forgiveness afterward can be a savvier play than waiting... And waiting… And waiting some more... for permission while poorly informed products keep shipping. 💡 When taking this chance, try writing questions likely to produce hyper-relevant short open-ended and selfie-style video answers. The goal with the responses isn't to create an enormous change overnight. But if they're startling enough, they can help create enough doubt in an influential assumption about customer behavior that further inquiry becomes a no-brainer.

  • View organization page for dscout, graphic

    20,293 followers

    There's TALKING about AI. And then there's USING AI. 🤖 Most people are doing the former while still trying to figure out the latter. Thankfully, Yaron Cohen isn't "most people." From designing test studies to strategic foresight and storyboarding, he broke down two tactical use cases with Nathan Reiff for applying GenAI to your own research. P.S. Our new AI analysis tools officially launched today in-platform. Just sayin'.

    Real-World GenAI Applications You Can Use in Your Research Today

    Real-World GenAI Applications You Can Use in Your Research Today

    dscout.com

  • View organization page for dscout, graphic

    20,293 followers

    Imagine walking into a whiteboarding session where the board's already full. Imagine the trends in participant responses identified before ever sifting through them. Imagine making more sense of your moderated sessions with summaries automatically generated from key points in your conversations. If you're the chef, our AI functionality is your sous chef—helping you remove the busy work, keep the value work, and take your insights to the next level. Learn more about what our responsible AI brings to the table, and stay tuned for new features coming to our platform soon 👀 https://lnkd.in/g5Ped7jn

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  • View organization page for dscout, graphic

    20,293 followers

    It's time to dismantle "us vs them" for researchers and designers. Here are some assumptions worth reframing: ❌ assumption: designers are a threat to researchers ✅ new perspective: designers are crucial research advocates ❌ assumption: designers need simple tools with guardrails to succeed ✅ new perspective: designers are experts at using complex tools ❌ assumption: designers only do research because it's "democratized" ✅ new perspective: research is a fundamental aspect of the design process The narratives we've constructed around researchers vs designers is that researchers are *allowing* designers to come into the fold. And this has left designers feeling like imposters who aren't trusted. It's not too late for us to question this narrative, stare our orthodoxies down, and ask ourselves: What are we trying to protect? What are we scared of losing or breaking? Taylor K. explores this idea more fully here 👉 https://bit.ly/3xOslU6

  • dscout reposted this

    View profile for Cal Thompson, graphic

    VP Product Design and Research, Headspace ⚫️ Curator, Future London Academy - Product Design Strategy Course

    Case study: The nimble team that made Headspace's new AI-powered journal, Ebb, conducted deep listening to Headspace members before anything was built. The team was rigorous. Waves of generative design research, concept testing, and evaluative research (shoutout to dscout for being a helpful research tool). The team felt it was important for Ebb to be a safe and inclusive space, a reflective home, and a meaningful one. And it is! We've heard these asks from our members for a while, that Ebb now responds to: 🔸a two-way conversation between members and the Headspace app vs. one-way listening to teachers 🔸a space to reflect in before or after meditating 🔸a space to prepare for what you might want to talk about with your therapist/counselor/coach 🔸guidance to exactly the mindful activity that will be good next, now that the Headspace content library is so large Ebb is currently in pilot mode but hopefully coming soon to more Headspace members worldwide. 👏🏻 Priyanka Marawar Leah Braunstein Matthew Chester, Ph.D. William Kearns, PhD Lauren Allik Crystal Small Sandy Sanchez Dani Balenson #genAI #meditation #mindfulness #mentalhealth

    View profile for Priyanka Marawar, graphic

    Design lead at Headspace

    Reflection is a powerful tool in supporting one’s wellbeing. We also know so many Headspace members journal/reflect outside of the Headspace app. Which is why I’m overjoyed to share a preview of Ebb, Headspace's new AI powered reflective space for members to write their thoughts, find gratitude and view things from a new perspective. Ebb is designed by mental health experts and powered by Conversational AI to help you get to know yourself on a deeper level with thoughtful prompts and responses along the way. Now available as a pilot on iOS and Android, we are eager to learn how our members engage with Ebb. Here’s a sneak peek! Big congrats to my stellar partners, the brilliant minds, courageous hearts and creative spirits- Matthew Chester, Ph.D.William Kearns, PhD, Leah BraunsteinIan Kwok, PhD, Amy HowardLauren AllikDani Balenson, Akhil Chaturvedi, Ryan Routon and many others that helped craft an experience that is warm and hopeful, safe and inclusive and strives to support people’s wellbeing. I feel honored to work alongside all of you!

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  • View organization page for dscout, graphic

    20,293 followers

    “My secret weapon is usability. It can be very strategic and a quick way to demonstrate ROI for research. When I joined Cash, one of the top priorities was product quality. So creating a usability program helped address this.” Elysa Stein and Julie Marie Norvaisas sat down to discuss specific ways to tie user research to business impact. See what strategies they recommend, how you can apply them to your teams, and try some quick impact wins (see usability above 😄 ) https://lnkd.in/gVpTnFrN

    How to Demonstrate the Impact and ROI of Your Research [Q&A]

    How to Demonstrate the Impact and ROI of Your Research [Q&A]

    dscout.com

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Funding

dscout 4 total rounds

Last Round

Series C

US$ 70.0M

See more info on crunchbase