🪣Modern technologies get lumped into one bucket all too often, but each type has distinct healthcare applications. Learn the nuances of RPA, NLP, ML, and GenAI and how each plays a unique role in healthcare’s digital transformation. 👇 https://hubs.li/Q02DDrcm0 #virtualtriage #digitaltransformation
Clearstep
Hospitals and Health Care
Chicago, Illinois 2,613 followers
Elevating Healthcare Journeys: Empowering Patients and Providers with Clinically Intelligent AI Assistants
About us
Clearstep revolutionizes patient care with its AI-powered virtual healthcare assistants, seamlessly guiding individuals through their healthcare journey. This innovative platform collaborates with an extensive network of healthcare organizations, including health systems, hospitals, medical groups, retail pharmacies, population health entities, and insurance providers. By integrating Clearstep's technology across websites, mobile applications, and patient portals, these partners offer a user-centric healthcare experience. Dedicated to enhancing patient autonomy, Clearstep simplifies the management of healthcare processes, from symptom checking to navigating care options. It significantly lightens the workload for healthcare teams by automating initial symptom assessments, triage, routine patient interactions, remote monitoring, and essential clinical processes. This efficiency not only boosts the effectiveness of care teams but also enriches patient experiences and outcomes. Distinctively, Clearstep is built upon the trusted telephone triage protocols established by Dr. Barton Schmitt, a standard in nearly every nurse call center across the nation. It stands out for its rapid triage process, asking around 10 fewer questions than its competitors while maintaining an impressive accuracy rate exceeding 95%. As the leading solution in digital self-triage, Clearstep serves the most extensive network of integrated delivery system deployments in the U.S., partnering with prominent healthcare providers like HCA Healthcare, Novant Health, Tufts Medicine, Ochsner Health, Mount Sinai Health System, and others across 15+ states. These partnerships span 100+ hospital regions, demonstrating Clearstep's unparalleled reach and impact in transforming digital healthcare.
- Website
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https://www.clearstep.health
External link for Clearstep
- Industry
- Hospitals and Health Care
- Company size
- 11-50 employees
- Headquarters
- Chicago, Illinois
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Virtual Triage, Digital Health, Healthcare Management, Online Scheduling, Symptom Checker, Digital Front Door, Digital Back Door, Clinical Journeys, Patient Services, AI Chat, Health Access Automation, Virtual Assistant, Patient Acquisition, Patient Experience, and Healthcare Chatbot
Products
![Click here to view Smart Care Routing™]()
Smart Care Routing™
Intelligent Virtual Assistant (IVA) Software
Smart Care Routing™ is a self-service virtual healthcare assistant that guides patients through healthcare networks to the best next steps for care, in the most appropriate care setting, in real-time. Our solutions consists of three smart care routing modules: 1. Virtual Triage - Empowers patient-consumers to triage themselves to the right care and services. Quickly and accurately match patient-consumers to the right care 2. Patient Services - Automates key patient-consumer touch points and reduces administrative burdens via customized workflows to automate common patient requests. 3. Clinical Journeys - Streamlines patient follow-ups and remote monitoring workflows. Supports patient-consumer journeys between and after care visits.
Locations
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Primary
Get directions
222 Merchandise Mart Plaza
Suite 1230
Chicago, Illinois 60654, US
Employees at Clearstep
Updates
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⚖️ As AI transforms the healthcare industry, robust governance ensures responsible, ethical, and effective use of technologies. Learn how dedicated committees, comprehensive policies, and tailored strategies harness AI's full potential while safeguarding against risks. https://hubs.li/Q02DD9Tq0 #HealthcareAI #AIGovernance #EthicalAI
Why AI Governance is Essential in Healthcare | Clearstep
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Struggling with #telemedicine patient routing? Discover how sophisticated algorithms can overcome clinical logic challenges. Have you heard about our groundbreaking new product feature? Harnessing AI and predictive analytics can transform patient care with 95% triage accuracy and our latest report on AI virtual assistants and online scheduling adoption.
From Chaos to Clarity: Sophisticated AI Brings Precision to Telemedicine & Specialist Care Routing
Clearstep on LinkedIn
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🔎 Wondering what the top 647 health systems in the U.S. are up to tech adoption-wise? Our latest report reveals online scheduling and AI virtual assistant adoption trends in 2024, compared to 2022 and 2023. Plus, 4 real-world digital self-triage success stories and an in-depth roadmap for effective digital self-triage and care navigation deployment. Get your copy here: https://hubs.li/Q02Cd1Dz0
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⭐ We’re thrilled to unveil our new Specialist Qualification and Scheduling feature! Partnering with a leading New York health system, we’ve developed an automated, self-service workflow that integrates specialist scheduling decision trees—the first of its kind in the United States! Explore the details: https://hubs.li/Q02Cdh-D0
Clearstep Unveils Advanced Self-Service Booking for Specialist Care
accesswire.com
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Many health systems still face challenges with accurate patient routing via their telemedicine offerings. What’s the solution? Click the link below to find out. https://hubs.li/Q02z-5yc0 #VirtualTriage #AI #DigitalHealth #telemedicine
How to overcome telemedicine challenges with self-triage AI tech | Clearstep
clearstep.health
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How are the top 647 U.S. health systems adopting tech and what does it mean for the healthcare industry? 🤔 Plus, 4 real-world success stories and an in-depth roadmap for successful tech implementation.
2024 Report: AI Tech Adoption in the Top 647 U.S. Health Systems
Clearstep on LinkedIn
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Explore the transformative impact of AI digital triage and care navigation in healthcare with our 2024 Market Adoption Report preview. Click the link in the comments to uncover trends and success stories that showcase how AI technology enhances patient access and system efficiency. #DigitalHealth #AIInnovation
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AI and Predictive analytics in healthcare are NOT a passing fad—they’re the present and future of optimized patient care and health system resource allocation. Click the link in the comments and discover how clinically intelligent, AI-enabled healthcare assistants revolutionize decision-making and personalize patient care. #VirtualTriage #AI #DigitalHealth
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💸 About half of rural hospitals and health systems operate at a loss, putting them in ever-increasing danger of closure, but hope is not lost. Discover how virtual triage solutions can reduce costs and expand access to care via the link below. #ruralhealthcare #virtualtriage #digitaltriage
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