City of Pittsburgh Department of Innovation & Performance

City of Pittsburgh Department of Innovation & Performance

IT Services and IT Consulting

Pittsburgh, PA 1,038 followers

To elevate the work of city government.

About us

Follow us on Twitter: @PghIP We are committed to: - collaborating with all City departments to help make City services convenient and accessible for residents. - maintaining and securing our technology infrastructure. - advancing innovative technology solutions. - providing project management, data analysis, and process improvement training. - handling *thousands* of 311 calls. Current Employment Opportunities: http://bit.ly/2bkDuAW @Pgh311 | @CityChannelPGH

Website
https://pittsburghpa.gov/innovation-performance/index.html
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Pittsburgh, PA
Type
Government Agency
Founded
2014
Specialties
Digital Governance, IT Infrastructure, Tech Support, Data Analytics, Communications, 311, and Applications

Locations

  • Primary

    414 Grant Street

    604 City County Building

    Pittsburgh, PA 15219, US

    Get directions

Employees at City of Pittsburgh Department of Innovation & Performance

Updates

  • Proud of our very own Chris Belasco and the work he is accomplishing the City of Pittsburgh. Congratulations on your finalist slot!

    Have you heard the news? 2024 CIO of the Year Finalists have been announced and we are gearing up for an incredible event to honor this stellar group of tech leaders, rising stars, and trailblazers! Get your tickets and tables today for this annual can't-miss event taking place Thursday, April 18! https://lnkd.in/ghtmkmMG

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  • Brian Lee on the Service Desk team won the HDI Best Service and Support Analyst of the Year for the Local Level! Brian was up against peers in Giant Eagle, Penn State, Pitt, UPMC, and more. Brian has been serving City employees for over 20 years and we couldn't be more thrilled about his recognition and wish him luck as he competes next in regionals and hopefully after on to nationals! We also want to give a shout-out to Neil Connor who was nominated and to Fredericka Greenwood for representing the City of Pittsburgh at the event. Great job Team!!

    • Service Desk Team Pictured. From Left to right: Neil Connor, Fredericka Greenwood, Zoe Burns, Brian Lee
    • Neil Connor pictured with his HDI Best Service and Support Analyst nomination award.
    • (Left) Neil Connor pictured with his HDI Best Service and Support Analyst nomination award.

(Right) Brian Lee pictured with his HDI Best Service and Support Analyst of the Year award.
    • Brian Lee pictured with his HDI Best Service and Support Analyst of the year award.
  • City of Pittsburgh Named One of Nation’s Digital Inclusion Trailblazers The National Digital Inclusion Alliance (NDIA) has named the City of Pittsburgh as a 2023 Digital Inclusion Trailblazer, recognizing the city’s efforts to close the digital divide. As the pandemic demonstrated, digital inclusion – access to affordable high-speed internet, devices, and digital skills training – is essential to participating and thriving in today’s world. Recognizing the ongoing needs of the community, Pittsburgh didn’t stop digital inclusion efforts at the end of the quarantine. “We realize how important it is to close the digital divide that excludes older residents, minorities, disabled individuals as well as those in various under-served communities. That’s why we’re working towards closing the digital gap by 2030 as indicated in the strategic plan released on December 6th, by the Pittsburgh Digital Equity Coalition Community,” said Mayor Ed Gainey. This year, the City of Pittsburgh, joins a record number of Digital Inclusion Trailblazers, with 47 total awardees representing municipal, county, and regional governments paving the way for digitally inclusive communities across the US. “Nonprofits, libraries, churches, and other community organizations can’t reach digital equity on their own. For everyone to thrive in today’s digital world, we need all hands-on deck,” said Angela Siefer, NDIA executive director. “NDIA’s Digital Inclusion Trailblazers exemplify the key role local governments have in building connected communities for all of their residents.” Trailblazers provide models for other local governments to aspire to as communities build digital inclusion ecosystems. Pittsburgh achieved Trailblazer status by prioritizing digital inclusion for residents of their communities through: ● Making Accessible and Affordable Broadband a priority ● Ensure all residents have access to Digital Skills Training ● Resident are able to receive low-cost computing devices and technical support NDIA revised the seven-year-old Trailblazer program this year, identifying seven categories of current best practices. Each applicant’s materials are verified for accuracy, assessed for community impact, and posted in an interactive map and searchable database on NDIA’s website. By sharing materials with open-sourcing, NDIA provides community advocates and local governments ways to continue learning, connect with trailblazing peers, and plan their own digital inclusion solutions. #digitization #digitalliteracy #government About National Digital Inclusion Alliance: NDIA advances digital equity by supporting community programs and equipping policymakers to act. Working collaboratively with more than 1,500 digital inclusion practitioners, NDIA advocates for equitable broadband access, tech devices, digital skills training, and tech support. For more information, visit digitalinclusion.org.

    Home - National Digital Inclusion Alliance

    Home - National Digital Inclusion Alliance

    https://www.digitalinclusion.org

  • PITTSBURGH DIGITAL EQUITY COALITION COMMUNITY STRATEGIC PLAN Today, City and County officials presented the Community Strategic Plan to close the digital divide in Allegheny County by 2030. The plan was conceived by the Pittsburgh Digital Equity Coalition consisting of local City and County Departments, some local businesses, and nonprofits who recognized the need to ensure everyone in the region has affordable access to the digital world. Due to the pandemic, the City and County recognized the gaps within the communities and neighborhoods where many residents were badly affected by their inability or lack of digital access. “The COVID-19 pandemic showed all of us the importance of being able to connect in today’s digital world. For many, it was absolutely imperative for education, healthcare, employment, and more,” said County Executive Rich Fitzgerald. “Ensuring adequate internet for all, particularly in those communities that are unserved and underserved with broadband, is of vital importance so that those who call this county home can continue to grow and thrive with equitable access to the many opportunities in this region.” Along with County Executive Fitzgerald, Mayor Ed Gainey saw how important it was to close the great divide and how collaboration and partnerships can make it possible for all residents to thrive in the digital era. “We know older residents, minorities, disabled individuals as well as those in the low-income bracket are falling through the cracks within the digital gap. We have identified the needs and have created a way to close that gap but, the plan will not work without collaboration and partnerships to implement it. We can’t become a truly thriving community without everyone succeeding,” said Mayor Ed Gainey. One organization already implementing the plan is the United Way with their 2-1-1 Digital Navigator Network. This project is already working and is playing an integral part in making some of the plan’s key elements a reality. It works by connecting residents to a Digital Navigator via their 24/7 helpline which can assist residents with signing up for low-cost internet, access to a device, or digital literacy and skills training. “By working together, we can become the hub of a thriving and technologically advanced region where education, economic mobility, healthcare and quality of life are supported and promoted for all residents,” said Heidi Norman, Department of Innovation and Performance Director. Closing the digital divide is an important goal that will focus on residents being able to have accessible and affordable broadband, providing digital skills training and education along with getting residents affordable computing devices and technical support by 2030. The Pittsburgh Digital Equity Coalition Community Strategic Plan can be seen via this link: https://lnkd.in/ecBJnZ8F

    PDEC community strategic plan 2024

    apps.pittsburghpa.gov

  • Interested in an internship with the Department of Innovation and Performance at the City of Pittsburgh but not sure if we're right for you? We are always looking for new talent, and maybe this will help you decide. Read about Emilia Del Vecchio's internship and experience with the department on our Medium account. There she covers her projects, insights, and even some future endeavors that may be just around the corner! https://lnkd.in/d7qyvE-y

    Mapmaking for a City’s Future

    Mapmaking for a City’s Future

    medium.com

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