Privacy rights and transparency report
| CCPA Requirement | Number of requests received* | Number of requests complied with, whole or in part | Number of requests denied | Mean number of days to respond | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The number of requests to know that the business received, complied with in whole or in part, and denied | 93,584 | 92,239 | 1,345 | 4 | ||||||||
| The number of requests to delete that the business received, complied with in whole or in part, and denied | 214,402 | 171,690 | 42,713 | 8 | ||||||||
| The number of requests to opt-out that the business received, complied with in whole or in part, and denied | N/A - Intuit does not sell personal data as defined by CCPA | |||||||||||
| A business may choose to disclose the number of requests that it denied in whole or in part because the request was not verifiable, was not made by a consumer, called for information exempt from disclosure, or was denied on other grounds |
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| CCPA Requirement | The number of requests to know that the business received, complied with in whole or in part, and denied |
| Number of requests received * | 93,584 |
| Number of requests complied with, whole or in part | 92,239 |
| Number of requests denied | 1,345 |
| Mean number of days to respond | 4 |
| CCPA Requirement | The number of requests to delete that the business received, complied with in whole or in part, and denied |
| Number of requests received * | 214,402 |
| Number of requests complied with, in whole or in part | 171,690 |
| Number of requests denied | 42,713 |
| Mean number of days to respond | 8 |
| CCPA Requirement | A business may choose to disclose the number of requests that it denied in whole or in part because the request was not verifiable, was not made by a consumer, called for information exempt from disclosure, or was denied on other grounds |
| Denied where request was not verifiable | 12,730 |
| Denied where request was not made by a consumer | 0 |
| Denied where request called for information exempt from disclosure | 52 |
| Denied where request denied on other grounds** | 24,999 |
*Reporting all requests received from US residents and workers January 1, 2023 - December 31, 2023.
**Requests may be denied due to factors such as a customer's continued account activity after submitting a deletion request. In all such cases, the consumer was notified and provided a hyperlink where the consumer could submit a new delete request.
You can download Intuit's privacy rights and transparency report here.
