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The Ecommerce Issue • September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction

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The Ecommerce Issue
Issue 10

The Ecommerce Issue

These founders and teams are keeping customers at the core as they scale their online shops and services. Browse by issue ›

Ethical Swag’s founder proves that ecommerce can be a force for change undefined
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Ethical Swag’s founder proves that ecommerce can be a force for change

Tara Milburn is putting people and the planet first as she scales a successful promotional products business.

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Grow with purpose

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How Fishwife used social media to launch and grow their business
Grow

How Fishwife used social media to launch and grow their business

Learn how this buzzworthy tinned fish company found rapid success, and get resources and takeaways for your own social media marketing.

Building a customer-oriented ecommerce business through better human interaction
Grow

Building a customer-oriented ecommerce business through better human interaction

Focus on interactions, rather than transactions, to create an online shopping experience that keeps customers at the center.

Scaling systems to scale your shop: How to support your growth with the right tools
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Scaling systems to scale your shop: How to support your growth with the right tools

Learn how one ecommerce founder is integrating powerful tools to grow her business, and get practical tips for scaling your own Shopify store.

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CartStack’s Brett Thoreson shows us that slow and steady can win the race undefined
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CartStack’s Brett Thoreson shows us that slow and steady can win the race

Sustainable growth that keeps customers at the core is the goal for this software company co-founder.

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Feature Story

Being human is the whole point

David Weissman is building Humankind around the idea that one-to-one, human-to-human relationships are the future of ecommerce success.

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Being human is the whole point
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Snacks

Learn something in two minutes or less

All bite-sized content ›
Five outstanding online shops to style and stock your office
Snack › Try this

Five outstanding online shops to style and stock your office

Add these customer-focused content recs to your cart
Snack › Bookmarked

Add these customer-focused content recs to your cart

I'd subscribe to that
Snack › Top 5

I'd subscribe to that

Design first: We love how these ecomm sites look and feel
Snack › Start Here

Design first: We love how these ecomm sites look and feel

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Crowd favorites in ecommerce

Top picks from past issues

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Shifting the shape of the outdoor industry
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Shifting the shape of the outdoor industry

The co-founders of alder apparel are making the outdoors more welcoming for everybody — and every body type.

Getting personal: Five tips from founders who transformed passion projects into businesses
Grow

Getting personal: Five tips from founders who transformed passion projects into businesses

The founders of Fly By Jing and Lynit share how they launched and validated their earliest products and offer tips for other founders as they grow.

Business is blooming: A lush look inside The Sill's new storefront
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Business is blooming: A lush look inside The Sill's new storefront

Founder and CEO Eliza Blank reflects on 10 years of growing a business that delivers on its mission: to reconnect people with nature, no matter where they live and work.

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Listen to Real Quick

Hear from inspiring founders growing online shops

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Writing a brand new narrative around beauty and identity
38:59
Listen › Audio feature

Writing a brand new narrative around beauty and identity

Consistency with Dave Bolotsky of Uncommon Goods
6:54
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Consistency with Dave Bolotsky of Uncommon Goods

EXAU Olive Oil founder talks trailblazing in a slow-growth space
7:23
Listen › Real Quick

EXAU Olive Oil founder talks trailblazing in a slow-growth space

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