All Systems Operational
Control Panels Operational
90 days ago
99.0 % uptime
Today
Control Panel Operational
90 days ago
98.01 % uptime
Today
CloudNX Control Panel Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.99 % uptime
Today
Webmail Interface Operational
90 days ago
99.98 % uptime
Today
Standard Email Operational
90 days ago
100.0 % uptime
Today
Microsoft Exchange Email Operational
90 days ago
99.98 % uptime
Today
Sending Mail Operational
90 days ago
100.0 % uptime
Today
Receiving Mail Operational
90 days ago
100.0 % uptime
Today
Mailbox Control Panel Operational
90 days ago
100.0 % uptime
Today
Domains Operational
90 days ago
100.0 % uptime
Today
Registries ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
SSL Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
99.92 % uptime
Today
Website Builders ? Operational
90 days ago
100.0 % uptime
Today
Webhosting Operational
90 days ago
99.92 % uptime
Today
WordPress Hosting Operational
90 days ago
99.67 % uptime
Today
MSSQL Operational
90 days ago
100.0 % uptime
Today
MySQL Operational
90 days ago
100.0 % uptime
Today
Servers Operational
90 days ago
99.96 % uptime
Today
Bare Metal ? Operational
90 days ago
99.92 % uptime
Today
Cloud Servers Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers ? Operational
90 days ago
99.92 % uptime
Today
Virtual Private Servers ? Operational
90 days ago
100.0 % uptime
Today
Office Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Ecommerce Operational
90 days ago
100.0 % uptime
Today
Ecommerce Website Builder Operational
90 days ago
100.0 % uptime
Today
eShop Builder Operational
90 days ago
100.0 % uptime
Today
Online Marketing Operational
90 days ago
100.0 % uptime
Today
Marketing Radar Suite ? Operational
90 days ago
100.0 % uptime
Today
Backup and Storage Operational
90 days ago
100.0 % uptime
Today
Cyber Protect Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Customer Services Operational
90 days ago
99.97 % uptime
Today
Support Sites Operational
90 days ago
100.0 % uptime
Today
Phone Systems Operational
90 days ago
99.88 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Account Administration Operational
90 days ago
100.0 % uptime
Today
Credit Card Additions and Updates Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Cyber Protect Maintenance Jul 30, 2024 18:00-18:30 BST
We are performing essential maintenance on all Cyber Protect products on 30th July 2024 at 18:00 BST. We expect there to be a maximum of 30 minutes downtime.
Posted on Jul 18, 2024 - 08:09 BST
MSSQL Databases Jul 31, 2024 07:00-09:00 BST
Essential maintenance will be taking place on one of our MSSQL database servers. During this maintenance we expect there to be up to 2 hours of downtime. Customers using this database will be unable to connect to it via any applications or scripts they may be using. Websites and CMS that rely on a database connection to this server will also be unresponsive.

The database server with the following IP address will be affected:
213.171.218.230
213.171.218.232
213.171.218.235

Posted on Jul 25, 2024 - 08:45 BST
Domain availability checks & lookups Aug 7, 2024 09:00-16:00 BST
The UK domain registry Nominet is performing essential maintenance on 7th August 2024 between 9:00 - 16:00 BST (UTC+1). During this time customers may experience intermittent issues when checking for domain availability or performing WHOIS lookups.
Posted on Jul 05, 2024 - 14:02 BST
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Completed - The scheduled maintenance has been completed.
Jul 23, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 BST
Scheduled - Essential maintenance will be taking place on one of our MSSQL database servers. During this maintenance we expect there to be up to 2 hours of downtime. Customers using this database will be unable to connect to it via any applications or scripts they may be using. Websites and CMS that rely on a database connection to this server will also be unresponsive.

The database server with the following IP address will be affected:
213.171.193.55
213.171.193.128
213.171.193.129

Jul 19, 19:26 BST
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 07:41 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 17:33 BST
Investigating - Some customers websites using our WordPress (WP) hosting platform are producing 500 errors. Our engineers are aware of this issue and are investigating this as a priority.
Jul 18, 10:37 BST
Jul 18, 2024
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 11:00 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Jul 12, 14:08 BST
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.