July 23, 2024
Melissa Burroughs

The rapid rise of generative AI (GenAI) has caught everyone's attention, leaving many to wonder if the technology's impact will live up to the immense hype. A recent survey by Alteryx provides valuable insights into the current state of GenAI adoption, revealing a shift from inflated expectations to tangible value realization across enterprises ... Here are five key takeaways that underscore GenAI's progression from hype to real-world impact ...

July 22, 2024
Pete Goldin

A defective software update caused what some experts are calling the largest IT outage in history on Friday, July 19. The impact reverberated through multiple industries around the world ...

July 18, 2024
Asaf Yigal

As software development grows more intricate, the challenge for observability engineers tasked with ensuring optimal system performance becomes more daunting. Current methodologies are struggling to keep pace, with the annual Observability Pulse surveys indicating a rise in Mean Time to Remediation (MTTR). According to this survey, only a small fraction of organizations, around 10%, achieve full observability today. Generative AI, however, promises to significantly move the needle ...

July 17, 2024

While nearly all data leaders surveyed are building generative AI applications, most don't believe their data estate is actually prepared to support them, according to the State of Reliable AI report from Monte Carlo Data ...

July 16, 2024
Mike Marks

Enterprises are putting a lot of effort into improving the digital employee experience (DEX), which has become essential to both improving organizational performance and attracting and retaining talented workers. But to date, most efforts to deliver outstanding DEX have focused on people working with laptops, PCs, or thin clients. Employees on the frontlines, using mobile devices to handle logistics ... have been largely overlooked ...

July 15, 2024

The average customer-facing incident takes nearly three hours to resolve (175 minutes) while the estimated cost of downtime is $4,537 per minute, meaning each incident can cost nearly $794,000, according to new research from PagerDuty ...

July 12, 2024

Catchpoint is calling for anyone who cares about reliability to take part in the annual SRE Survey ...

July 12, 2024

In MEAN TIME TO INSIGHT Episode 8, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses AutoCon with the conference founders Scott Robohn and Chris Grundemann ...

July 11, 2024
Shamus McGillicuddy

Numerous vendors and service providers have recently embraced the NaaS concept, yet there is still no industry consensus on its definition or the types of networks it involves. Furthermore, providers have varied in how they define the NaaS service delivery model. I conducted research for a new report, Network as a Service: Understanding the Cloud Consumption Model in Networking, to refine the concept of NaaS and reduce buyer confusion over what it is and how it can offer value ...

July 10, 2024

Containers are a common theme of wasted spend among organizations, according to the State of Cloud Costs 2024 report from Datadog. In fact, 83% of container costs were associated with idle resources ...

July 10, 2024

Companies prefer a mix of on-prem and cloud environments, according to the 2024 Global State of IT Automation Report from Stonebranch. In only one year, hybrid IT usage has doubled from 34% to 68% ...

July 09, 2024
Brian Adler

At the forefront of this year's findings, from the Flexera 2024 State of ITAM Report, is the critical gap between software asset management (SAM) and FinOps (cloud financial management) teams. This year, 32% of SAM teams reported having significant interactions with FinOps teams. While this marks an improvement from last year's 25%, it highlights the persistent challenge of integrating these two essential functions ...

July 08, 2024
Destiny Betucci

Information technology serves as the digital backbone for doctors, nurses, and technicians to deliver quality patient care by sharing data and applications over secure IT networks. To help understand the top IT trends that are impacting the healthcare industry today, Auvik recently released a companion analysis for its 2024 IT Trends Report ...

June 27, 2024

Almost all (97%) of respondents state that a reliable, resilient Internet Stack is of the utmost importance to their business success, according to Catchpoint's inaugural Internet Resilience Report ...

June 26, 2024
Scott Henderson

IT and Operations leaders across a range of industries are enthusiastically — and nearly unanimously — on board with artificial intelligence ... However, more than 1,200 global enterprise Operations and IT leaders surveyed in May also cited barriers to the widespread, enterprise-wide adoption of AI, identifying several issues they need to address before they can take full advantage of everything AI has to offer ...

June 25, 2024

Despite a near-unanimous desire to adopt AI technology, very few respondents have confidence in their organization's readiness to integrate AI, pointing to limitations in data and infrastructure and security concerns, according to the 2024 IT Trends Report, AI: Friend or Foe? ...

June 24, 2024
David Lavin

One of the key drivers today for modernizing legacy applications is to leverage the emerging capabilities of Artificial Intelligence ... In this blog, we will look at how Generative AI (GenAI) services are emerging in ways that can help reduce the effort and overall risk inherent in these initiatives ...

June 21, 2024

In MEAN TIME TO INSIGHT Episode 7, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA continues on the theme of network automation, asking the question: Build or Buy? ...

June 20, 2024

The total cost of downtime for Global 2000 companies is $400 billion annually — or 9% of profits — when digital environments fail unexpectedly, according to The Hidden Costs of Downtime, a new report from Splunk ...

June 18, 2024
Arshad Shariff

With the rise of digital transformation and the increasing reliance on applications for business operations, the need for application performance management (APM) has become more critical ... This blog explains what APM is all about, its significance and key features ...