beatrice12
Forum Replies Created
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Forum: Plugins
In reply to: [Gallery PhotoBlocks] Very difficult to position a new image in a gridHello @mengeco,
Thanks for reaching out to us!
I tested this on my end and I was able to replicate this behavior. I opened a ticket with our development team regarding this issue and we will fix it in a future update.
Apologies for the trouble!
Best regards,
Beatrice.
Forum: Plugins
In reply to: [FancyBox for WordPress] Panning Image Auto Zooms OutHi @ljosh,
Thanks for reaching out to us!
I tested this on my end and I was able to replicate this behavior. I opened a ticket with our development team regarding this issue and we will fix it in a future update.
Apologies for the trouble!
Warm regards,
Beatrice.
Forum: Plugins
In reply to: [Simple Custom Post Order] CPT support?Hi @wordscrub1,
Thanks for reaching out to us!
Could you kindly let us know which custom post types you’ve created and which plugin you used for this?
Warmly,
Beatrice.
Hello @rick111,
Thanks for reaching out to us!
Please go to your WordPress dashboard > Login Customizer > Colorlib Login Customizer > Select the last template > Publish.
After that, you can easily change the background color and form options to suit your preferences.
Please let me know if you have any questions!
Warm regards,
Beatrice.
Forum: Plugins
In reply to: [Custom Login Page Customizer by Colorlib] Multisite SupportHello @scarletdevil25,
Thanks for reaching out to us!
Can you please give us more details on what you want to achieve so we can understand this better and point you in the right direction?
Thank you,
Beatrice.
Forum: Plugins
In reply to: [Image Photo Gallery Final Tiles Grid] Div no longer clearedHi @wfinley,
I noticed you already reached out to us via our contact form and we will continue our conversation there.
I will mark this thread as resolved.
Warm regards,
Beatrice.
Forum: Plugins
In reply to: [Modula Image Gallery] Single random image?Hello @antonylord,
Thanks for reaching out to us!
The Max images count setting in Modula allows you to limit the number of images displayed in your gallery. This option is available in the General tab once you upgrade to the pro version of Modula.
If you are interested, please reach out to us via our contact form here as we are not allowed to offer support for our premium versions on this forum.
We are looking forward to your email!
Warm regards,
Beatrice.
Forum: Plugins
In reply to: [Download Monitor] AWS S3 Permissions for Download MonitorHello @thehappysites,
Thanks for reaching out to us!
As much as I would love to help you ASAP, your question is specific to a premium plugin and we are not allowed to offer support on these forums for our premium version,
as you can see in the guidelines here: https://wordpress.org/support/guidelines/#do-not-post-about-commercial-productsPlease send us an email using this form here and we will reply ASAP.
Warmly,
Beatrice.Hi @stephunique,
I also asked one of my colleagues to test this and everything is running smoothly on her end.
Can you please deactivate and delete the plugin and upload and activate it again afterward.
Let me know if it helps!
Warmly,
Beatrice.
Forum: Reviews
In reply to: [Modula Image Gallery] Everything is running perfectI’m happy to hear this! Thanks a bunch for the review!
Forum: Reviews
In reply to: [Simple Custom Post Order] Use on nearly every site I designThanks a lot for your feedback and review!
Forum: Plugins
In reply to: [Lightbox - EverlightBox Gallery] Has this plugin been discontinued?Hello @rana-rene,
Thanks for reaching out to us!
This plugin has been closed as of July 10, 2024 and is not available for download. This closure is temporary, pending a full review.
Warm regards,
Beatrice.
Forum: Reviews
In reply to: [Strong Testimonials] averageThanks for the review!
Forum: Reviews
In reply to: [Simple Custom Post Order] Seems to work greatThanks a lot for your feedback and review!
Hello @curiousoranj69,
Thank you for the screenshots!
It might be an issue caused by a plugin or your theme.
I recommend installing this plugin: https://wordpress.org/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.
Go to its troubleshooting mode and only activate Strong Testimonials and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.
Please let me know how it goes and what you find!Warmly,
Beatrice.