the shortcode is not added to the page you shared… please add the shortcode in the page content or anywhere you prefer then test it.
Hi @sajjad67
It’s added, just not showing. See this screenshot: https://www.screencast.com/t/xJ6V1GUBoB15
I can confirm testing the plugin that works, but I see that you have changed the product permalinks and plugin is using condition to check if visited page is a single product page. I doubt if the permalink changing is causing the issue!! Please share your permalink structure screenshot for me to recreate the issue on my local.
@sajjad67 Sorry, by “plugin is using condition to check if visited page is a single product page” do you mean the shortcode works only on single product pages?
@sajjad67 Our site’s permalink structure is managed by Permalink Manager Pro plugin: https://permalinkmanager.pro/
The site sets the permastructure as in this screenshot: https://www.screencast.com/t/chLtNIaywK
@sajjad67 We put the shortcode inside a product’s description : https://www.screencast.com/t/kfMdrtqdJnkm, it’s still not showing anything – after visited a few other product pages: https://www.screencast.com/t/7S9CPV3q
are you using the lite version of that plugin which is open source? Only then I can check the compatibility of that plugin with our plugin… if it’s the paid version then we can’t check that.
@sajjad67 It’s a paid version.
Unfortunately we can’t provide any compatibility support for any paid plugin but open source / free version only!! This plugin itself is a open source / free plugin!!