I went ahead and got the eBay Integration for the WooCommerce plugin based on your recommendations and wanted to share my experience with it here.
The company is refusing to issue me a refund for the plugin despite the 30-day money back guarantee promise on the WooCommerce page. So I am left $520 out of pocket for something that does not work properly.
The issues experienced are:
When something sells on Ebay it does not update the stock quantity on WooCommerce and vice versa.
The quality of the images imported onto WooCommerce from Ebay are of poor quality and low resolution.
When importing products from Ebay, it would sometimes import random images from other products so the images were incorrect – the solution given to me for this problem was to simply “delete the item and then reimport it“?
When importing products from Ebay sometimes the product checkbox to edit or delete it would be padlocked meaning I could not do anything to it even as an administrator.
Category mapping randomly doesn’t work so you have to edit each product to select a category.
It has been 4 weeks since I purchased this and after having lost complete faith with the reliability of the product (I have to trust this to work on 5000+ products per year with QTY 1 as each item is unique) I requested a refund. They responded by saying they wanted to work through the issues and get them resolved, but because I had lost complete trust and faith in the plugin to operate effectively I wanted a refund.
I was then told that because I bought it from them directly and not through the WooCommerce page that I was not entitled to my money back.
I contacted them initially through WooCommerce and was given an invoice to pay, at no point did I know that my apparent “rights” for my money back no longer applied because of paying them directly.
It is a really disappointing and disgusting business practice to have by CED Commerce who are clearly using WooCommerce’s page as a lead generator for their own private sales and then remove all consumer rights without informing you.
My hope from this is that someone may come across this thread before buying the plugin and it may put them off – rightly so.
Also if anyone from Woo is reading, would appreciate it if you could look into this business practice as I would not want to be associated with a third party plugin provider who operated in this way.
