Hello there,
hope you are doing well! 🙂
To understand better where is the problem, could you make a video where we can check the process you are following, please?
Are you using a coupon or a gift card code?
Let us know any news, please.
Have a nice day!
Thanks for your replay, Here i am sending you the link for the video.
https://we.tl/t-AWsmN9GGBk
Hello there,
Thanks for the video!
I have been checking it and seem that the problem is related to the payment method, which is not taking in gift card amount as a discount. Could you let us know what plugin are you using to add this payment method, please?
Also, could you make a test with another payment method?
Let us know any news.
Have a nice day!
Event I checked the issue when i use the default woocommerce coupon its working fine with the reepay payment but when i use https://wordpress.org/plugins/yith-woocommerce-gift-cards/ its creating an issue. I guess the yith not passing the amount after discount instead it provides the product price without deducting gitfcard amount. May be if its not working, unfortunately i have to use another plugin.
