Variation product errors

  • Resolved Ibby

    (@ibby)


    7 months, 2 weeks ago

    Hi

    In the most recent update we’ve been seeing some issues:

    1. The variation is appearing in the dropdown as its slug instead of its title
    2. When trying to add individual variations to cart from a table, we are getting an error: Please choose a right combination of “Product”.

    Please see screenshot here: https://ibb.co/qR6R0xd

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  • Plugin Contributor Nazmul Huda

    (@nazmulhudadev)

    7 months, 2 weeks ago

    Hi @ibby,

    Thank you for reaching out to us and bringing this to our attention. We understand the importance of resolving these issues promptly.

    We have thoroughly investigated the reported issues regarding the “JustTables” plugin, and on our end, everything seems to be working as expected. The variations are displaying correctly with their titles, and we are not encountering any errors when adding individual variations to the cart.

    To better assist you and address these concerns, we recommend creating a support ticket on our portal: https://portal.hasthemes.com/contact/. Our dedicated support team will investigate the reported issues more deeply and work towards a solution.

    Once you’ve submitted the ticket, one of our support agents will promptly reach out to you to further investigate and assist in resolving the issues you’re facing.

    Thank you for your understanding and cooperation. We are committed to ensuring the smooth functionality of our products and appreciate your patience as we work towards a resolution.

    Best regards,
    Nazmul

Viewing 1 replies (of 1 total)
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