• Resolved Mayank B

    (@mayankbee)


    I have a habit of taking regular backups of my WordPress blog, including AIOSEO settings (love your plugin, BTW). Since I updated it earlier today to AIOSEO v4.6.2, the Export settings feature no longer works. I keep seeing animated circles on the button after clicking on ‘Export Settings’, but nothing happens (the json file does not download). Kindly look into this issue. Thank you very much

    • This topic was modified 2 months, 3 weeks ago by Mayank B.
Viewing 9 replies - 1 through 9 (of 9 total)
  • We’re experiencing the exact same issue with the ‘Export Settings’ function in AIOSEO v4.6.2—just endless loading with no JSON download. Has anyone found a solution to this yet?

    Plugin Support J Burns

    (@subiewrx)

    Hi @mayankbee,

    Thanks for reaching out and I’m sorry you’re experiencing an issue with exporting your SEO settings.

    I was able to replicate this issue locally and have reported it to our Development team.

    We will contact you as soon as we have an update for this.

    I’m sorry for the inconvienence caused by this issue.

    Thread Starter Mayank B

    (@mayankbee)

    Thanks for your prompt response, J Burns @subiewrx. Am sure your team will address the issue soon. Not a big inconvenience for me. I take this opportunity to wish everyone at AIOSEO the very best. Thank you for your hard and amazing work.

    • This reply was modified 2 months, 2 weeks ago by Mayank B.
    Plugin Author arnaudbroes

    (@arnaudbroes)

    @mayankbee thank you for your kind words, we really appreciate that! I’m glad to hear that you love using All in One SEO. If you don’t mind, then please give us a 5 star rating here. It really helps us to spread the word!

    P.S.: we’ll look into this issue ASAP!

    Thread Starter Mayank B

    (@mayankbee)

    @arnaudbroes, thank you. Rating given (5 star) 🙂

    Plugin Support Prabhat

    (@prabhatrai)

    Hi @mayankbee and @bkteam,

    I wanted to provide an update regarding the issue you encountered with our Export Settings feature.

    Our dedicated Development team actively worked on finding a permanent solution for this issue.

    We’re currently collecting user feedback to ensure that the fix we’ve developed is effective, so I wanted to reach out to see if you’d be willing to test a beta version of All in One SEO for us.

    If yes, please reach out to us via our free Basic Question form here and we’d be happy to provide you with the beta version containing the fix.

    We’re really looking forward to helping you.

    Thanks!

    Plugin Author arnaudbroes

    (@arnaudbroes)

    Thank you! We’ve already found and fixed the issue by the way. It will be included in our next release, which will be going out in two weeks from now. Let me know in case you’d like a beta build in the meantime.

    Thread Starter Mayank B

    (@mayankbee)

    Hi @arnaudbroes, Hi @prabhatrai,

    Thanks for your messages. Am impressed by how swiftly and sincerely you have looked into the issue and also kept users in the loop. Kudos!!! Happy to hear that the problem has been addressed at your end. I cannot install the beta but looking forward to the next AIOSEO release — in which I am sure the issue will be resolved.

    Thanks again and warm regards, Mayank

    Thread Starter Mayank B

    (@mayankbee)

    Hi @arnaudbroes, Hi @prabhatrai,

    Can confirm that the export settings feature in AIOSEO version 4.6.3 is working perfectly. Thank you for looking into and addressing this issue.

    Warm regards, Mayank

Viewing 9 replies - 1 through 9 (of 9 total)
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