Hi @stefan-m-1,
Our notices specially for cross-promotional material are dismiss-able, but more important than that is the security around the AJAX requests that actually do the dismissal.
On certain servers there is a bug that makes the nonce’s used on those AJAX requests fail to validate properly, it’s not intentional in any way.
Even tho this is a bug on the Hosting side, our team is working on a solution that will ensure that the notices are still dismissed even when this hosting problem is present.
If you want to permanently remove that upsell:
add_filter( 'tec_should_hide_upsell_event-tickets-install-notice', '__return_false' );
Sorry for the inconvenience, please let me know if the above works to remove the notice on your case. I will let our support team know to update you here once we have a solution that ensures that even on hosting that have this nonce bug the notices are dismissed properly.
Best Regards
Hey @stefan-m-1
Thanks for your feedback. We hear ya! We are already aware of this issue and a fix will come soon, hang in there!
We’d also love to hear what you like about our plugins and what your rating would be without this banner issue. I also think that would benefit the community as well.
Thanks and hoping to hear more from you!
Cheers,
Andras