Tested and bought the Pro version

Removing my original 5* rating of this plugin. I was basically offered a 3 month extention on the paid version of this plugin if I left a 5 start review for the free version. Wrongly, I did that.

I bought the Pro version and it just never worked, the response from support about the standard feature not working was “It was not designed to work that way” – That was about the email templates not working, the only part I bought the Pro version for.

I was waiting a month for a fix to an issue, so I was patient. They kept telling me that they were looking into the issue, but I had a login tracker on my site, they had never even logged in, once I notified them of this, they logged in the next day and said it couldn’t be fixed.

I requested a refund and weeks later it’s still “Processing”.

So although my review isn’t specifically about the plugin itself, it’s about the ethics of the company and the poor support offered.

Should have never trusted a developer who bribes you with an extention to the subscription in return for a 5* review.

Found this plugin really helpful when customising various pages in my store.

It’s very simple if you have have no coding knowledge.

I decided to buy the Pro version so I could edit email templates too, this feature alone was worth the cost! It will be a key plugin to my store!

• This topic was modified 8 months, 4 weeks ago by walshie1987.