Subscriber Email Notification

  • dustycat

    (@dustycat)


    7 years, 5 months ago

    I have the free version of your plugin and have tried subscribing via the email form on your coming soon page, but the admin email account I have specified in the options does not receive an email, even though the plugin notifies the front end user that they have successfully subscribed.

    I notice that there have been several previous tickets raising this issue, all of which are closed without any solution.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter dustycat

    (@dustycat)

    7 years, 5 months ago

    I have tried two different email accounts as the admin email address and no email is received.

    I AM receiving the email which is sent to the subscriber, so part of the mechanism is working. However there isn’t a way of editing the content of this email (which isn’t mentioned as being a feature of the PRO version either). The content is not suitable as it is by default.

    prakash.gahlot

    (@prakashgahlot)

    7 years, 4 months ago

    Hi dustycat,

    Seems to be a problem with the server.
    Can you check if the mails are ending in the Spam Folder?

    Also are you receiving other notifications mails (like new comment notification) etc.

    Thanks
    Prakash

Viewing 2 replies - 1 through 2 (of 2 total)
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