Slider is black if the limit is more than 1

  • aalwan

    (@aalwan)


    1 month, 2 weeks ago

    Hi

    I am using Blocksy theme with one of the starter sites (Home Decor – Just another WordPress site (startersites.io)) , when I import to a new blank WordPress with WooCommerce. and modifying the slides. The HT Slider on the main page is blank if the limit is more than one. If the limit is more than one and select a category with one slide or one ID, it works. AKA, If there are more than one slide it displays blank slides. I can still more between blank slides. so, the thing works but only displays blank slides.

    I am using the latest WordPress and WooCommerce 6.5.4. I tried updating everything, including the latest Elementor , HT slider and plugins.

    I am not sure what to do or how to debug from here.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    1 month, 2 weeks ago

    Hi @aalwan,

    Thank you for reaching out to us.

    I am sorry to hear about the difficulty you have encountered while using the HT Slider plugin.

    Respectfully, the issue you described above seems uncommon. We have analyzed our plugin alongside the Blocksy theme, but we were unable to replicate the same issue on our end.

    No worries though, our support team will certainly help you resolve the issue. Could you please create a ticket in our dedicated support center?

    https://hasthemes.com/contact-us/

    This will help us investigate the issue further and determine why this is happening on your end while providing an effective solution 🙂

    Wishing you a fantastic day ahead!

    Kind regards,
    Tarek Aziz

Viewing 1 replies (of 1 total)
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