slider background gradient and image no longer showing

  • dgbwhite

    (@dgbwhite)


    1 year, 1 month ago

    Hey,

    We’ve been using HT Slider on our site for a couple of years and love it. Our config has a background image or gradient applied to the slides, with other elements showing on top.

    Recently the background image and gradient (one each on the two different slides showing on the home page) stopped showing. A flat background colour works but not gradient or image.

    Changing the gradient settings doesn’t make a difference. Flushing the caches and cloudflare doesn’t make a difference.

    I think this happened after we upgraded to WordPress 6.2.2 from 6.1.x.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author HT Plugins

    (@htplugins)

    1 year, 1 month ago

    Hi @dgbwhite

    Thank you very much for reaching out to us 🙂

    With due respect, we’d like to inform you that we have investigated and checked your site, this issue is caused by a small setting mistake.

    Anyway, don’t worry about it. Our support team would love to assist you with this. Could you please open a ticket on our support channel?

    https://hasthemes.com/contact-us/

    It will be helpful for our support team to better understand what exactly the issue is and provide you with an effective solution.

    Best regards,
    HT Plugins

Viewing 1 replies (of 1 total)
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