Hi @raymond621,
Sorry for the inconvenience caused.
It seems you are using a caching plugin to minify your CSS and JS files. However, please download this Dev version plugin from here, install it and recheck. Hope it helps you.
If still, notifications are not showing, please add this text to exclude from the CSS minify: /wp-content/plugins/notificationx/assets/public/css/frontend.css
And recheck. I hope your issue will be fixed.
Let us know how it goes. Thanks!
Hi @raymond621,
Is your above-mentioned issue get fixed? Looking forward to hearing from you.
Thanks!
Hi @raymond621, We’re closing this ticket as resolved. If you’re still facing any issues please open a new thread.
Have a nice day!
After updating the plugin, popup won’t show again… I double checkewd if this is the case by installing the plugin from the link you provided and it worked. So what can I do about this?
What I have not tested is to exclude /wp-content/plugins/notificationx/assets/public/css/frontend.css from being minified. I use litespeed cache and I don’t know how to not minify a single css file.
Hi @raymond621,
Sorry for the inconvenience caused.
To exclude the URL from the LiteSpeed Cache plugin, go to LiteSpeed Cache > Cache > Excludes > Exclude Settings > Do Not Cache URIs and add the URL here: https://d.pr/i/lJbwsk, and save the changes.
And retry once. Let us know how it goes.
Thanks for your patience!
Hi @raymond621,
Hope you are doing well.
Is your above-mentioned issue get fixed? Let us know the update. Looking forward to hearing from you.
Thanks!
I tried to exclude the the url path as you have suggested under litespeed cache but its not working. Notification is not popping up on mobile and desktop.
/wp-content/plugins/notificationx/assets/public/css/frontend.css
Hi @raymond621,
Sorry for the inconvenience caused.
We need to check this issue more deeply. Please contact our support team here.
They will check and help you to fix the issue as soon as possible, don’t worry.
Thanks for your patience!
Hi @raymond621,
Hope you are doing well. Sorry for the late reply.
We have already fixed your issue on your site. Please check once now and let me know how it goes.
Thanks!