• Resolved thieving6

    (@thieving6)


    I’m trying to save a post in the Avada “Live Builder” but it will not save.

    I have tried turning off all plugins and the issue only occurs with AIOSEO active.

    In the console I get an error which says “Uncaught (in promise) Error: Request has been terminated. Possible causes: the network is offline, Origin is not allowed by Access-control-allow-origin, the page is being unloaded, etc.” Full text in the block below.

    My host is cloudways and I’ve made sure “Allow Cross-Origin Resource Sharing. Add the ‘Access-Control-Allow-Origin:’ header to responses” is enabled. I’ve also checked cloudflare and implemented the https://aioseo.com/docs/unable-to-save-settings-due-to-cloudflare-firewall-rules/ fix. Although Web application firewall wasn’t a selectable option for me.

    I’ve also tried turning WP_DEBUG on and logging to file and there’s no output. I’ve also tried SCRIPT_DEBUG, TRUE and it doesn’t resolve the issue.

    Uncaught (in promise) Error: Request has been terminated
    Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.
        crossDomainError https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:8
        _end https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:9
        _end https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:9
        end https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:9
        _fullfilledPromise https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:6
        then https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:6
        processContent https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:13
        ce https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/links.rndHrQjc.js:5
        y https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/avada.CdfSIIHp.js?ver=4.6.1.1:1
        setTimeout handler*he https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/js/Caret.iRBf3wcH.js:1
        nt https://deliciouslyindian.net/wp-content/plugins/all-in-one-seo-pack/dist/Lite/assets/avada.CdfSIIHp.js?ver=4.6.1.1:1
        Backbone 4
        handleDropElement https://deliciouslyindian.net/wp-content/plugins/fusion-builder/front-end/fusion-frontend-combined.min.js?ver=3.11.7:1
        drop https://deliciouslyindian.net/wp-content/plugins/fusion-builder/front-end/fusion-frontend-combined.min.js?ver=3.11.7:1
        jQuery 26
    links.rndHrQjc.js:8:5477
    

    Any help would be much appreciated

    • This topic was modified 3 months ago by Yui.
    • This topic was modified 3 months ago by thieving6.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter thieving6

    (@thieving6)

    To add further information, when I see the network trace. It appears that a “GET” request occurs via the route /wp-json/aioseo/v1/seo-revisions and it resolves to nothing i.e. 404. Then it attempts to POST to the route /wp-json/aioseo/v1/post/26279/process-content which fails with a NS_ERROR_NET_INTERRUPT. Whilst the route does exist I assume this happens because of the prior GET error.

    Plugin Author arnaudbroes

    (@arnaudbroes)

    Hey @thieving6,

    Thank you for reaching out to us. This seems like an issue that would be difficult for our team to troubleshoot without being able to investigate it themselves.

    Would you mind reaching out to our support team directly via our free Basic Question form here so they can take a closer look?

    Plugin Support Steve M

    (@wpsmort)

    Hi @thieving6,

    Thanks for reaching out to us direct. I see one of our team is helping you so I’ll close this forum thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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