Problem with news version 3.15.1 dont word responsive mode

  • Resolved nemis

    (@nemis)


    11 months, 1 week ago

    I downloaded and updated the new version 3.15.1. but there was a problem:

    Responsive form is not working i tried to hide some block in desktop mode but this not hide it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Denny Paul

    (@thetechxpert)

    11 months, 1 week ago

    Hello @nemis ,

    It might be a conflict with your theme or plugins,

    Please follow these steps, and let me know if it solved your issue:

    – Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    – switch your WordPress theme to WordPress TwentySixteen (or other default WordPress theme) temporarily – and see if it solves your error.

    If you are using Elementor pro, you can open a support ticket at my.elementor.com

    I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

    WordPress.org rules state that commercial products are not supported here.

    I hope this information helped you.

    Thread Starter nemis

    (@nemis)

    11 months, 1 week ago

    i disabled all plugin and enabled only elementor free. i try default theme:TwentySixteen, but dont work the responsive mode. it’s strange that old version (3.14.1) it work fine.

    [ Please do not bump. ]

    • This reply was modified 11 months, 1 week ago by nemis.
    Thread Starter nemis

    (@nemis)

    9 months ago

    bump: i disabled all plugin and enabled only elementor free. i try default theme:TwentySixteen, but dont work the responsive mode. it’s strange that old version (3.14.1) it work fine.

Viewing 3 replies - 1 through 3 (of 3 total)
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