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Resolved haytov
(@haytov)

2 years, 9 months ago

after I updated version today, the pop-up button disappeared

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Piyush Patel
(@piyushpatel123)

2 years, 9 months ago

Hello @haytov,

Thanks for reaching out to us.

Which version are you using? Please send me a screenshot of the issue.

Thanks.

Thread Starter haytov
(@haytov)

2 years, 9 months ago

after updating to the latest version (from 1.9.2.1 to 2.0.3)
the pop-up disappeared.

I can’t send you a screenshot because I already rolled the site back to yesterday’s backup, sorry

Plugin Contributor Piyush Patel
(@piyushpatel123)

2 years, 9 months ago

Hello @haytov,

Please update the plugin and then send me the screenshot. So we will check and fix your issue. Because we have checked our plugin in our local system it’s working. So we need to screenshot your issue.

Thanks.

Thread Starter haytov
(@haytov)

2 years, 9 months ago

ok, where should I send the screenshot to?
here I don’t see any option to upload

Plugin Contributor Piyush Patel
(@piyushpatel123)

2 years, 9 months ago

Hello @haytov,

Please come to our website and live chat with us.

Thanks.
Chintesh Prajapati
(@chinteshprajapati)

2 years, 9 months ago
Hi @piyushpatel123

I am facing same issue after update to Version 2.0.3

In version Version 1.7.7 https://i.imgur.com/FNbc04l.png & in version 2.0.3 https://i.imgur.com/Bhnxf4z.png

Technically https://i.imgur.com/gQ4mIl0.png this meta key changed in new version with https://i.imgur.com/hv3VwQt.png. So Value is reset to “On Load” by default. So button is disappear.

You can generate by below steps.

1. Use old version of this plugin.
2. Create popup on buton click. (Test it is working)
3. Update this plugin to 2.0.3 then your button will disappear.

Thanks.
- This reply was modified 2 years, 9 months ago by Chintesh Prajapati.
Plugin Contributor Piyush Patel
(@piyushpatel123)

2 years, 9 months ago

Hello @chinteshprajapati,

Are you see the “update database” menu under the Popup Anything menu?

If you see please click on update database and then check.

After the update database if any issue so please come to our website and chat with us. Our team will help you and fix your issue.

Viewing 7 replies - 1 through 7 (of 7 total)

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