plugin will not disable

  • Resolved skeeterseatery

    (@skeeterseatery)


    5 months ago

    Today the plugin will not disable.

    When I try to disable wonder cache I get this page – There has been a critical error on this website. Please check your site admin email inbox for instructions. I am getting no emails.

    Also on the plugin page, I get this under drop-ins – advanced-cache.php Advanced caching plugin. Inactive: Requires define('WP_CACHE', true); in wp-config.php file. I do not know how to do this. Can you help?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mustafa Uysal

    (@m_uysl)

    5 months ago

    Hi @skeeterseatery,

    When I try to disable wonder cache I get this page – There has been a critical error on this website. Please check your site admin email inbox for instructions. I am getting no emails.

    Make sure to also check your spam folder for any emails. While Wonder Cache typically doesn’t cause such issues, it’s difficult to determine the exact cause without reviewing the logs.

    Also on the plugin page, I get this under drop-ins – advanced-cache.php Advanced caching plugin. Inactive: Requires define(‘WP_CACHE’, true); in wp-config.php file.

    If you have FTP access or access to a file manager on your hosting platform, you can modify the wp-config.php file to add or remove the WP_CACHE definition.

    The WP_CACHE constant determines the caching behavior: when set to true, page caching is enabled, and when set to false, page caching is deactivated.

    I hope this helps.

    Plugin Author Mustafa Uysal

    (@m_uysl)

    2 months, 2 weeks ago

    marking as resolved since couldn’t hear from you @skeeterseatery

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.