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Resolved amranwp
(@amranwp)

1 month, 2 weeks ago
Using EmbedPress PDF in Elementor. It was working a week ago, now the PDF is no longer showing on Chrome, but it appears fine on Firefox.

PDF file no longer appears on the frontend and backend. This issue occurs on 2 of my websites.

See screenshot on the backend in Elementor:
https://uscriticalmaterials.com/wp-content/uploads/2024/06/embedpress-pdf-screenshot.jpg

When I set the Viewer Style from Modern to Flip Book, my PDF file appears:
https://uscriticalmaterials.com/wp-content/uploads/2024/06/embedpress-pdf-screenshot-2.jpg

Thanks.

EDIT: ERROR RESOLVED
- This topic was modified 1 month, 2 weeks ago by amranwp.
- This topic was modified 1 month, 2 weeks ago by amranwp.
- This topic was modified 1 month, 2 weeks ago by amranwp. Reason: Error resolved
The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Nahid Hasan
(@tushar284)

1 month, 2 weeks ago

Hi @amranwp,

We apologize for the inconvenience caused. We have visited your page and found the PDF displaying perfectly on our end. Please have a look: https://d.pr/i/OIDQoS

If you are still facing the issue, please clear your website’s cache and check again.

Let me know how it goes.

Regards,

Thread Starter amranwp
(@amranwp)

1 month, 2 weeks ago

Hi Nahid,

I cleared my browser catch and now able to view the pdf, thank you.

Amran

Plugin Support Nahid Hasan
(@tushar284)

1 month, 2 weeks ago

Hi @amranwp,

We’re glad to hear that! Feel free to contact us anytime if you need any help or have feedback.

If you like our plugin, please leave us a review here. This will help us to serve better.

Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

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In: Plugins
5 replies
2 participants
Last reply from: Nahid Hasan
Last activity: 1 month, 2 weeks ago
Status: resolved