Order status changed from Pending payment to Failed.

One of my customers today was having a repeated issue with their payment that was failing. On the backend I see the order failed with the message: “Order status changed from Pending payment to Failed.”

On my stripe dashboard I see the following API events in the log:

/v1/customers (succeeded)
/v1/sources (succeeded) three times

But there’s no follow up /v1/payment_intents. I see no other indication of any error on the stripe side. I talked to a stripe agent and they also couldn’t see anything.

On the backend of woocommerce side, I see the following in the logs:

2022-08-02T19:44:05+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
customers request: Array
(
    [email] => <remove>@gmail.com
    [description] => Name: <removed>, Guest
    [name] => <removed>
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====

2022-08-02T19:44:06+00:00 DEBUG 
====Stripe Version: 6.4.3====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_<removed>
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====

What does this error indicate? Any thoughts you may have on what went wrong would be greatly appreciated.