Open Ticket List Not Working

  • Resolved David Furman

    (@thefourcraft)


    2 months, 1 week ago

    The Ticket list on the main page doesn’t show anything
    “No Ticket Found” but I created 3 – 4 test tickets
    I am able to go in the ticket using a direct link form the customer
    but using the list I can’t
    It dose write how many open tickets

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nazmul Huda

    (@nazmulhudadev)

    2 months, 1 week ago

    Hi @thefourcraft,

    Thank you for using Support Genix.

    We apologize for the inconvenience you’re experiencing with the ticket list on the main page.

    Could you please create a support ticket on our portal at https://supportgenix.com/ticket/ with details? One of our support representatives will investigate the issue directly to identify the cause and provide you with a meaningful solution.

    Thank you for your patience and understanding.

    Best regards,
    Nazmul

    Plugin Author Nazmul Huda

    (@nazmulhudadev)

    1 month, 3 weeks ago

    Hello @thefourcraft,

    Hope everything is going great 🙂

    It’s been a few days since we heard from you. We are assuming that you have managed to solve the issue.

    That’s why we would like to mark this topic as “Resolved”. In case you need any further assistance, don’t hesitate to let us know.

    We’ll definitely help you with that.

    Best regards,
    Nazmul

Viewing 2 replies - 1 through 2 (of 2 total)
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