@smartinwp16
Hello mate,
If you need support related to Social Chat, we suggest doing so through the official WordPress support page at the following link: Social Chat – WordPress Support. This way, we can assist you more effectively.
Nonetheless, we have taken your report and tried to replicate the error you mentioned in our local environment with the latest free version of our plugin, and it works correctly. Please check our demo: Demo
Therefore, the problem you are experiencing may be due to a particular configuration of your website or the version you are using. If you want to get support quickly, you can also write to us on our Facebook page by direct message at the following link: Facebook Page.
Regards, QuadLayers Support Team.