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Resolved alongilad
(@alongilad)

1 month, 1 week ago

Installed, created a page to test ivory search. Add shortcode for the first prebuilt search form.

Search does not return any results though I search for a term that appears many times in the site.

The site is in Hebrew.

Any ideas ?

TX,

Alon

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Vinod Dalvi
(@vinod-dalvi)

1 month, 1 week ago

I hope you are well today and thank you for your question.

Could you please temporarily deactivate the Ivory Search plugin and visit the below URL to know whether it works fine or not?

https://dogtov.co.il/?s=%D7%A6%D7%95%D7%A8

Best regards,

Thread Starter alongilad
(@alongilad)

1 month, 1 week ago

Yes, it is working

Plugin Author Vinod Dalvi
(@vinod-dalvi)

1 month, 1 week ago

Then please activate the plugin and reset the search form by clicking on the Reset button and check whether it works fine.

Thread Starter alongilad
(@alongilad)

1 month, 1 week ago

Did this but it does not work, no results returned. Also regular search (?s=…) does not work either.

After deactivation regular search works…

Plugin Author Vinod Dalvi
(@vinod-dalvi)

1 month, 1 week ago

To further troublehsoot the issue, could you please contact me using below contact form?

https://ivorysearch.com/contact/

Viewing 5 replies - 1 through 5 (of 5 total)

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In: Plugins
5 replies
2 participants
Last reply from: Vinod Dalvi
Last activity: 1 month, 1 week ago
Status: resolved