Net sales are showing 0 in woocommerce stats

Hi @sabeelmansoof ,

Thanks for reaching out!

I understand that net sales are not being displayed, is that right?

I see that you have already tried importing historical data as well as clearing analytical cache, however, can you please do the following, in this exact order, and see if this resolves the issue:

Navigate to Analytics → Settings, scroll down to Date type , and select Date Created on the dropdown:

Navigate to WooCommerce → Status → Tools, and click on Clear Analytics Cache
Import Historical Data

Cheers!

Thread Starter

(@sabeelmansoof)

I tried importing historical data now my website is super slow also the issue is not solved still.

Roxy

(@beautyofcode)

Hi @sabeelmansoof ,

Please can you share a copy of the following so that we can have a better understanding of your sites current environment:

System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
Fatal Error log: Share a copy of any fatal error log (if any) found under WooCommerce → Status → Logs.
Screenshot(s): Please share a screenshot(s) of exactly what you are seeing on your end

Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Once you have these, please share them in your response here.

Cheers!

Thread Starter

(@sabeelmansoof)

Do i have to paste it here in this section? because i don’t see an option for submitting a file here.

Plugin Support

(@druesome)

@sabeelmansoof Feel free to copy the text and paste it inside a Code block in your next reply.

Thread Starter

(@sabeelmansoof)

System report

`
### WordPress Environment ###

WordPress address (URL): https://inspirelondoncollege.co.uk
Site address (URL): https://inspirelondoncollege.co.uk
WC Version: 7.8.0
REST API Version: ✔ 7.8.0
WC Blocks Version: ✔ 10.2.3
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.1.3
WP Multisite: –
WP Memory Limit: 3 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.18
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.42-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 7.8.0
WC Database Prefix: wp_
Total Database Size: 1262.54MB
Database Data Size: 902.09MB
Database Index Size: 360.45MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.41MB + Index: 0.13MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.16MB + Index: 1.14MB + Engine InnoDB
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 381.53MB + Index: 209.93MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.22MB + Index: 0.78MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 115.74MB + Index: 95.42MB + Engine MyISAM
wp_aiowps_audit_log: Data: 7.52MB + Index: 0.34MB + Engine InnoDB
wp_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_lockdown: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_chaty_contact_form_leads: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_connection_reports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_no_cookie_data: Data: 2.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sessions: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_sfw: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cleantalk_wc_spam_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 2.52MB + Index: 1.17MB + Engine InnoDB
wp_counter_box: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_db7_forms: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_elfsight_social_icons_widgets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_expander_maker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_expm_hiiden_content: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_expm_maker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_expm_maker_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.31MB + Index: 0.28MB + Engine MyISAM
wp_e_submissions_actions_log: Data: 0.11MB + Index: 0.11MB + Engine MyISAM
wp_e_submissions_values: Data: 0.87MB + Index: 0.42MB + Engine MyISAM
wp_find_and_replace: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fsmpt_email_logs: Data: 16.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hustle_modules_meta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wp_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lockdowns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_login_fails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mlw_qm_audit_trail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mlw_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mlw_question_terms: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mlw_quizzes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mlw_quiz_theme_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mlw_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mlw_themes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_newsletter: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_newsletter_sent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_options: Data: 37.47MB + Index: 2.73MB + Engine InnoDB
wp_postmeta: Data: 28.55MB + Index: 13.03MB + Engine InnoDB
wp_posts: Data: 9.42MB + Index: 0.98MB + Engine InnoDB
wp_pps_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup_show_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.27MB + Index: 0.25MB + Engine InnoDB
wp_term_relationships: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.22MB + Index: 0.23MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_uacf7_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 27.50MB + Index: 18.92MB + Engine InnoDB
wp_users: Data: 2.45MB + Index: 3.20MB + Engine InnoDB
wp_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wccs_condition_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.45MB + Index: 0.36MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.68MB + Index: 0.65MB + Engine MyISAM
wp_wc_order_stats: Data: 0.46MB + Index: 0.29MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wp_wc_rate_limits: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfconfig: Data: 3.56MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 18.85MB + Index: 1.91MB + Engine MyISAM
wp_wfhits: Data: 0.90MB + Index: 0.09MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 14.30MB + Index: 0.60MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.37MB + Index: 0.08MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.11MB + Index: 0.01MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.39MB + Index: 0.15MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wow_countdowns_free: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 209.64MB + Index: 0.00MB + Engine InnoDB
wp_wppb: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp_quiz_play_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.24MB + Index: 0.07MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.55MB + Index: 0.58MB + Engine MyISAM
wp_ywcdd_calendar: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

accept_payments_wp: 1
acf-field: 26
acf-field-group: 2
aoc_popup: 1
attachment: 427
braintree_payment: 1
cartflows_flow: 1
cartflows_step: 2
cnf_mail_template: 1
cool_timeline: 2
copy-to-clipboard: 1
courses: 56
custom_css: 3
customize_changeset: 3
e-landing-page: 1
elementor_library: 42
elementskit_content: 15
elementskit_template: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
master-popups: 2
ml-slider: 1
nav_menu_item: 202
oembed_cache: 3
page: 96
popup: 5
popup_theme: 8
post: 19
product: 471
product_variation: 150
pw_bogo: 2
revision: 466
shop_coupon: 6
shop_order: 6593
shop_order_refund: 14
tabs_responsive: 1
team: 2
testimonial: 8
tribe_events: 8
tribe_organizer: 1
tribe_venue: 1
vc_settings_preset: 6
wc_product_table: 1
wp_global_styles: 2
wp_quiz: 1
wpautoterms_page: 1
wpcf7_contact_form: 16
wpcf7r_action: 2
wpcode: 2
wpforms: 1
wppopups: 2
xlwcty_thankyou: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (34) ###

Elementor Pro: by Elementor.com – 3.5.2
Advanced Custom Fields: by WP Engine – 6.1.6
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.24.0
All-in-One WP Migration: by ServMask – 7.75
All In One WP Security: by All In One WP Security & Firewall Team – 5.1.9
Chaty Pro: by Premio – 2.1.2
Classic Editor: by WordPress Contributors – 1.6.3
Anti-Spam by CleanTalk: by СleanTalk  – 6.11.2
Contact Form 7: by Takayuki Miyoshi – 5.7.7
Contact Form CFDB7: by Arshid – 1.2.6.5
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.4.8
Crisp: by Crisp – 0.43
Disable All WordPress Updates: by Oliver Schlöbe – 1.7.1
Dynamic.ooo - Dynamic Content for Elementor: by Dynamic.ooo – 2.2.8
Elementor: by Elementor.com – 3.13.4
ElementsKit Lite: by Wpmet – 2.8.8
Read More: by Edmon – 3.1.7
Featured Image by URL: by Knawat – 1.1.7
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.4
WPCode Lite: by WPCode – 2.0.12
Meta Box: by MetaBox.io – 5.7.2
PRO Elements: by PROElements.org – 3.8.0
Really Simple SSL: by Really Simple Plugins – 7.0.5
Side Cart WooCommerce: by XootiX – 2.2
10Web Booster: by 10Web - Website speed optimization team – 2.21.25
Extended Order Details for WooCommerce: by Fahad Mahmood – 2.0.0
WooCommerce Product Table Lite: by WC Product Table – 2.6.1
Thanks Redirect for WooCommerce: by Nitin Prakash – 3.1
Payment Plugins Braintree For WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.2.44

WooCommerce: by Automattic – 7.8.0
Yoast SEO Premium: by Team Yoast – 6.1
WP File Manager: by mndpsingh287 – 7.1.9
WP Mail Logging: by WP Mail Logging Team – 1.11.2
YITH WooCommerce Name Your Price: by YITH – 1.3.0

### Inactive Plugins (1) ###

Site Kit by Google: by Google – 1.103.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #1949 - /shop/
Basket: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #1954 - /my-account/
Terms and conditions: #776 - /terms-conditions/

### Theme ###

Name: Hello Elementor
Version: 2.6.1 (update to version 2.7.1 is available)
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: hello-elementor/woocommerce/emails/admin-new-order.php
hello-elementor/woocommerce/emails/customer-new-account.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-06-24 05:12:20 +00:00
Options: ✔
Notes: 144
Onboarding: completed

### Action Scheduler ###

Complete: 6,670
Oldest: 2023-05-23 10:52:38 +0000
Newest: 2023-06-18 04:20:57 +0000

Pending: 1,812,615
Oldest: 2023-05-25 23:49:35 +0000
Newest: 2023-06-23 10:49:24 +0000

Failed: 104,843
Oldest: 2023-03-02 04:43:49 +0000
Newest: 2023-06-23 10:48:21 +0000


### Status report information ###

Generated at: 2023-06-23 10:49:59 +00:00
`

My site especially backend of website is super slow after trying to import this historical data.

Plugin Support

(@druesome)

https://wordpress.org/download/

Thanks for sharing that! I see that your site is still running on WordPress version 6.1.4. Please consider upgrading to the latest version, 6.2.2.

My site especially backend of website is super slow after trying to import this historical data.

The process may have stalled at some point. Can you please try going to WooCommerce > Status > Tools > Clear analytics cache, click Clear, and check your site again?

If the site is still slow, check under WooCommerce > Status > Scheduled Actions to see if any stuck processes are preventing the updated information from being imported.

I can see that your site’s database is a bit huge at >1GB, so that may be contributing to the issue at hand.

Thread Starter

(@sabeelmansoof)

I have done with all suggestions you provided, but my site’s database was ok before importing historical data, my site’s size was only 2Gb but after doing a single thing (importing historical data) it becomes 3.3Gb so for sure it is just because of this action. Kindly tell me how to reduce this.

Plugin Support

(@druesome)

@sabeelmansoof you may need to go to WooCommerce > Status > Tools > Clear Analytics Cache and clear the cache. Then, go to WooCommerce > Status > Tools and delete all transients. Let us know if that helps.

Thread Starter

(@sabeelmansoof)

I have cleared Analytics Cache and there is no option of delete all transient, there was only two options clear woocommerce transient and expired transient. I just cleared expired transient but this didn’t help me either.

Plugin Support

(@druesome)

@sabeelmansoof Try going to Analytics > Settings and click “Delete Previously Imported Data” at the bottom of the page.

Thread Starter

(@sabeelmansoof)

I tried this too but nothing happens. site dashboard is still too much slow.

Plugin Support

(@druesome)

@sabeelmansoof Can you share your fatal error log as per https://woocommerce.com/document/finding-php-error-logs/#woocommerce-fatal-errors-log ?

Thread Starter

(@sabeelmansoof)