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Resolved Matt
(@mattmeir)

7 years, 2 months ago

Hi all,
I’ve searched high and low for an answer to this.

The Issue:

– In mobile view ONLY, on first load there is a “/*/* >*/” displayed below the month-view.
– When clicking on non-event dates, an additional “/*/* >*/” is displayed. This happens for each and every date clicked.
– When clicking on event dates, the message “/* [date] /* >*/” (where [date] displays the date clicked on) is displayed.

Steps Taken So Far:

– Tested using Twenty-Sixteen and no plugins. Result: No fix.
– Uninstalled and reinstalled Event Calendar. Result: No fix.
– Searched on various search engines and in here for a resolution, no success.

This issue has only appeared after a colleague entered a large number of events into the calendar manually.

Really hope someone can help or has a possible resolution to this. Thanks in advance.

— Matt

Viewing 5 replies - 1 through 5 (of 5 total)

Marty
(@bozzmedia)

7 years, 2 months ago

I can confirm a similar issue with extraneous comment tags in month view using Event Calendar. This interferes with our display of excerpts and thumbnails in the month view. Has been an issue since the last update.

Clifford Paulick
(@cliffpaulick)

7 years, 2 months ago

Hi, @mattmeir. Could you please provide a link to your site where this is happening with Twenty Sixteen and all non-Modern Tribe plugins disabled?

@bozzmedia, we’ll handle your site’s issue of this report on our paid forums at https://theeventscalendar.com/support/forums/topic/month-view-bug-in-latest-update/

Marty
(@bozzmedia)

7 years, 2 months ago

Matt do you have Autoptimize or any other minify/caching plugins in use? I found this was the source of my issue, and it is related to the most recent TEC update. I have created a thread here:

https://wordpress.org/support/topic/html-css-optimize-breaks-the-events-calendar-month-display/

Caroline
(@tribecari)

7 years, 2 months ago

Hi all,

Thanks for taking the time to chime in here! This type of issue is typically associated with the use of minification plugins on The Events Calendar and its related plugins, which are already minified prior to distribution. If you’re able to include exceptions for minification in your plugin settings, we recommend that you exclude The Events Calendar and any other Modern Tribe plugins for best results. You can read more about issues with minification and our products on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/problems-with-minification/

Let us know if disabling minification helps to resolve your issues here! If you should continue to experience problems, please don’t hesitate to follow up with more information, and we’ll investigate further.

Thank you!

Marty
(@bozzmedia)

7 years, 2 months ago

Thanks Caroline for the insight and your help!

Viewing 5 replies - 1 through 5 (of 5 total)

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