Hi lyledg,
Greetings. Hope you are doing well.
Regarding your query, if you have enabled the Internal Knowledgebase for BetterDocs then the user needs to log in to check the docs. You can easily disable this from Dashboard -> BetterDocs -> Settings -> Advanced Settings and disable the Internal Knowledgebase. For reference please check this screencast – https://d.pr/v/nlha4y
Hope this will help you out. Please let me know how it goes. I am here to assist you further.
Thanks and Regards.
Hello lyledg,
Greetings! Hope you are doing well.
We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?
We would greatly appreciate an update. Thank you.
Have a good day!
Hello lyledg,
I hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Have a nice day!
