Looks good but installation does not work

  • Resolved humananimal

    (@humananimal)


    9 months ago

    Hi

    Trying to install this…

    01 signed up to a free account on your site
    02 when accessing the plugin via wp panel, there’s a pop up
    03 the pop up asked for a TOKEN
    04 there is NO MENTION of a token anywhere on my account dashboard
    05 tried to use the api key from personal dashboard, does not work
    06 plugins seems buggy, shame.

    FYI.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ip2location

    (@ip2location)

    9 months ago

    Hi, please ensure you have entered the download token from the file download area during the setup. Kindly attach a screenshot for help if you are not clear with the instructions.

    Thread Starter humananimal

    (@humananimal)

    8 months, 4 weeks ago

    Your reply is not helping, very ambiguous information…

    Did you in fact really read my support ticket?

    I do not understand where to get the “token” from… There’s no mention of it on your website

    Plugin Author ip2location

    (@ip2location)

    8 months, 4 weeks ago

    Please attach a full screenshot of the error message with the download token you inserted.

Viewing 3 replies - 1 through 3 (of 3 total)
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