Integration with hubspot error 403

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    1 year ago

    Hi @reventlov

    I hope you are doing well today.

    To be on the same page, do you see that 403 error on hubspot site or on your site after that redirect?

    Kind Regards,
    Kris

    Thread Starter Sylvain L

    (@reventlov)

    1 year ago

    Hi,

    It’s on my site after redirect.

    Regards.

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    1 year ago

    Hi @reventlov

    Please make sure that our IPs are not blocked in any way on your site or server. Usually it’s a matter of a security plugin on site or a server-side firewall.

    IPs to check would be

    18.204.159.253
    54.227.51.40

    If that is not the case or it doesn’t help, see if you have access to server’s access log (you may need help from your host with this) and see if you have any requests listed there coming from WPMU DEV or HubSpot that have a 403 status listed.

    A look at those log entries may show additional IPs and/or user-agent strings that may need to be specifically allowed.

    Kind regards,
    Adam

    Thread Starter Sylvain L

    (@reventlov)

    1 year ago

    Hi @wpmudev-support8 ,

    Thank you, I deactivate temporarely the firewall to connect, it worked.

    Regards.

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    1 year ago

    Hi @reventlov,

    We are happy to hear that the issue has been resolved and marking this thread accordingly.
    Please let us know in case you need further help.

    Kind regards,
    Zafer

Viewing 5 replies - 1 through 5 (of 5 total)
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