I SHOULDVE READ THE REVIEW. TERRIBLE PLUG-IN AND SUPPORT

I didn’t see that all of the reviews from the past year have been negative regarding the plug-in not working and the support being terrible. Exactly what I’ve been experiencing for weeks now.

We’ve had over 35 emails back and forth to resolve what I’d think would be a simple issue. I’ve sent multiple screenshots of 1) the app icon CANNOT be changed 2) your CTA tool top says %ICON% which looks defunct 3) the tool tip doesn’t even show up. 4) you’re charging $99 a year for a defunct tooltip that can be made better and actually work for free.

support is a nightmare. They keep saying it’s fine it works despite sending screenshots. Then they say well it works on chrome browser for android. But not for safari? Not for any other browser you advertise? Not for any other device? Someone please give me a better recommendation. I’ll be filing a chargeback since they refuse a refund.