I can’t log out or it takes a long time to log out.

  • Resolved sevenseconds777

    (@sevenseconds777)


    6 months ago

    The preloader rotates endlessly.
    It can be fixed by deleting the browser cache.
    But it immediately becomes an infinite preloader.

    It does not log out easily when I log out.
    I can’t log out or it takes a long time to log out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nazmul Huda

    (@nazmulhudadev)

    6 months ago

    Hello @sevenseconds777,

    We are truly sorry to hear about the inconvenience you’re experiencing with the preloader and logout issues. We understand the frustration, and we’re here to help.

    To ensure a swift resolution, kindly create a support ticket by visiting https://supportgenix.com/contact/. Our dedicated Support Agent will assist you directly and work towards resolving the issues you’re facing on your site.

    Thank you for your patience and understanding. We look forward to assisting you promptly.

    Best Regards,
    Nazmul | Support Genix Team

    Plugin Author Nazmul Huda

    (@nazmulhudadev)

    4 months, 3 weeks ago

    Hello @sevenseconds777,

    Hope everything is going great 🙂

    It’s been a few days since we heard from you. We are assuming that you have managed to solve the issue.

    That’s why we would like to mark this topic as “Resolved”. In case you need any further assistance, don’t hesitate to let us know.

    We’ll definitely help you with that.

    Best regards,
    Nazmul

Viewing 2 replies - 1 through 2 (of 2 total)
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