Help i just updated to 6.0 and now I cant get my site

  • Resolved japaninmotion

    (@japaninmotion)


    2 years, 2 months ago

    I just updated to 6.0 and get this

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”

    but there is nothing no mail and no help. my site is just down. I cant even get back to my wordpress dashboard to close apps. I just get the same error message.

    Is there any way to get back to the dashboard?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • pikamander2

    (@pikamander2)

    2 years, 2 months ago

    Do you have access to your PHP/Apache error log?

    Thread Starter japaninmotion

    (@japaninmotion)

    2 years, 2 months ago

    Thanks for the reply. I don’t. I really don’t know much about php. I do everything thru wordpress. I did the update all so i don’t even know if it’s one of the apps causing the problem. I cant get to my dashboard to turn off the apps to find the problem

    Amit Yadav

    (@amitkryadav)

    2 years, 2 months ago

    This is php code error please go to wp-config.php file and make (define(‘WP_DEBUG’, true);) and then reload your site it will show you error.

    Thread Starter japaninmotion

    (@japaninmotion)

    2 years, 2 months ago

    Thanks for the help,,,I can only find wp-config-sample.php
    and this is the line i changed to true

    * For information on other constants that can be used for debugging,
 * visit the documentation.
 *
 * @link https://wordpress.org/support/article/debugging-in-wordpress/
 */
define( 'WP_DEBUG', true );

/* That's all, stop editing! Happy publishing. */

    but nothing has changed. Should I wait and hopefully the apps get updated again? or am I just unlucky?

    • This reply was modified 2 years, 2 months ago by japaninmotion.
    Amit Yadav

    (@amitkryadav)

    2 years, 2 months ago

    Do one thing just rename the wp-config-sample.php file make it(wp-config.php)

    and add the below details.

    define( 'DB_NAME', 'database name here' );

/** Database username */
define( 'DB_USER', 'database user name' );

/** Database password */
define( 'DB_PASSWORD', 'database password' );

/** Database hostname */
define( 'DB_HOST', 'localhost' );

    Then make the (define( ‘WP_DEBUG’, true );)

    You will see the error on the frontend.

    I hope this will help you.

    Thread Starter japaninmotion

    (@japaninmotion)

    2 years, 2 months ago

    It’s back up. Thanks for the all the help and quick replies. I had to contact cpanel and they worked me thru the problem. the issue was caused by the woocommerce-product-sort-and-display plugin. They renamed it to _woocommerce-product-sort-and-display in the public_html/wp-content/plugins folder of my File Manager to disable this plugin

    • This reply was modified 2 years, 2 months ago by japaninmotion.
Viewing 6 replies - 1 through 6 (of 6 total)
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