• Resolved asrsagar087

    (@asrsagar087)


    Hi,

    I already use Payment Plugins for Stripe WooCommerce on my website. I have seen that google pay is working fine on the chrome browser but it’s not working on firefox. Can you give me some information about that?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @asrsagar087

    Can you please provide additional details on what isn’t working with Firefox exactly?

    Thanks

    Thread Starter asrsagar087

    (@asrsagar087)

    Please check the screenshot. When I use my website on firefox and buy a product with google pay service. The payment option is not working.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @asrsagar087

    Firefox is recently causing this error because it doesn’t like that the button click results in an API request to WooCommerce first, so that the plugin can calculate the cart totals etc to provide to GPay. That’s necessary to ensure GPay receives the most up to date calculations.

    Chrome doesn’t do this I suspect because GPay is native to that browser. We’re seeing what can be done but this isn’t a plugin bug. It’s an idiosyncrasy of Firefox.

    Thanks

    Thread Starter asrsagar087

    (@asrsagar087)

    Thanks for your valuable information. But how Can I solve this problem? If any user buys a product in firefox. How can they are using google pay service? Can you give me some solutions?

    Plugin Author Payment Plugins

    (@mrclayton)

    But how Can I solve this problem? If any user buys a product in firefox. How can they are using google pay service? Can you give me some solutions?

    Per our previous reply, we are seeing what we can do on our end. Working with the Google Pay team is a nightmare, so we won’t get any help from them unfortunately.

    We are looking at only rendering the GPay button on Chrome, since other browsers have quirky behavior with GPay.

    Thanks

    Thread Starter asrsagar087

    (@asrsagar087)

    Thanks for your information

    Plugin Author Payment Plugins

    (@mrclayton)

    @asrsagar087 We’re actively looking at ways to make the Firefox GPay integration work better. There will be an update in the next release.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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