WordPress.org

(@herzensvoll)

Hey,

since the Update 3.4.6. my website has a fatal error, when i activate the plugin. I can only get into recovery mode to turn off the plugin again, and after that, the website is working perfect, but without the plugin. This is the error message that i get.

https://ibb.co/xCcntwj

Can you please provide a fix to get the website up and running again?

Best Regards, Janick

Here is the woocommerce system report.

WordPress Environment

WordPress address (URL): https://www.herzensvoll.de
Site address (URL): https://www.herzensvoll.de
WC Version: 4.4.4
REST API Version: ✔ 1.0.15
WC Blocks Version: ✔ 4.9.2
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.4.1
Log Directory Writable: ✔
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 77 MB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 6 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.38-log
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 4.4.4
WC Database Prefix: kuEJomuH
Datenbank-Gesamtgröße: 86.35MB
Datenbank-Datengröße: 72.03MB
Datenbank-Indexgröße: 14.32MB
kuEJomuHwoocommerce_sessions: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwoocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwoocommerce_downloadable_product_permissions: Daten: 0.05MB + Index: 0.06MB + Engine InnoDB
kuEJomuHwoocommerce_order_items: Daten: 0.19MB + Index: 0.08MB + Engine InnoDB
kuEJomuHwoocommerce_order_itemmeta: Daten: 1.52MB + Index: 3.02MB + Engine InnoDB
kuEJomuHwoocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
kuEJomuHwoocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwoocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwoocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwoocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHactionscheduler_actions: Daten: 0.31MB + Index: 0.14MB + Engine InnoDB
kuEJomuHactionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHactionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHactionscheduler_logs: Daten: 0.19MB + Index: 0.17MB + Engine InnoDB
kuEJomuHblc_filters: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHblc_instances: Daten: 0.25MB + Index: 0.05MB + Engine InnoDB
kuEJomuHblc_links: Daten: 1.52MB + Index: 0.13MB + Engine InnoDB
kuEJomuHblc_synch: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHcommentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHcomments: Daten: 0.42MB + Index: 0.42MB + Engine InnoDB
kuEJomuHlinks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHnewsletter: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHnewsletter_emails: Daten: 0.38MB + Index: 0.00MB + Engine InnoDB
kuEJomuHnewsletter_sent: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHnewsletter_stats: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
kuEJomuHnewsletter_user_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHoptions: Daten: 5.09MB + Index: 0.22MB + Engine InnoDB
kuEJomuHpimwick_gift_card: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHpimwick_gift_card_activity: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHpostmeta: Daten: 45.20MB + Index: 6.70MB + Engine InnoDB
kuEJomuHposts: Daten: 13.17MB + Index: 0.58MB + Engine InnoDB
kuEJomuHshortpixel_queue: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
kuEJomuHstatify: Daten: 0.14MB + Index: 0.22MB + Engine InnoDB
kuEJomuHstock_log: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
kuEJomuHtermmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHterms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHterm_relationships: Daten: 0.09MB + Index: 0.06MB + Engine InnoDB
kuEJomuHterm_taxonomy: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
kuEJomuHusermeta: Daten: 1.52MB + Index: 0.48MB + Engine InnoDB
kuEJomuHusers: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
kuEJomuHwc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwc_customer_lookup: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB
kuEJomuHwc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwc_order_product_lookup: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB
kuEJomuHwc_order_stats: Daten: 0.19MB + Index: 0.20MB + Engine InnoDB
kuEJomuHwc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwc_product_meta_lookup: Daten: 0.06MB + Index: 0.09MB + Engine InnoDB
kuEJomuHwc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipmentmeta: Daten: 0.16MB + Index: 0.13MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipments: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipment_itemmeta: Daten: 0.11MB + Index: 0.11MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipment_labelmeta: Daten: 0.09MB + Index: 0.13MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHwoocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
kuEJomuHwpforms_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHwpmm_subscribers: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
kuEJomuHxoo_wl_list: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
kuEJomuHxoo_wl_list_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

album: 9
attachment: 1584
elementor_font: 1
elementor_library: 21
giftcard: 4
nav_menu_item: 25
page: 43
people: 8
post: 14
product: 107
product_variation: 298
revision: 998
shop_coupon: 21
shop_order: 1926
shop_order_refund: 21
work: 6
wpforms: 8

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (30)

Alfred, the Assistant: von 1&1 IONOS – 5.6.2
Akismet Anti-Spam: Spam Protection: von Automattic - Anti Spam Team – 5.2
Antispam Bee: von pluginkollektiv – 2.11.0
Apollo13 Framework-Erweiterungen: von Apollo13Themes – 1.8.6
Broken Link Checker: von WPMU DEV – 1.11.14
Disable & Remove Google Fonts: von Schriftarten-Plugin – 1.4.4
Elementor Pro: von Elementor.com – 3.0.5
Elementor: von Elementor.com – 3.0.11
HT Mega - Absolute Addons for Elementor Page Builder: von HasThemes – 1.5.6
Jetpack von WordPress.com: von Automattic – 9.0.4
Klarna Payments for WooCommerce: von krokedil
klarna
automattic – 2.1.3

Limit Login Attempts Reloaded: von WPChef – 2.15.1
Newsletter: von Stefano Lissa &
Das Newsletter Team – 7.1.2
PW WooCommerce Gift Cards: von Pimwick
LLC – 1.160

Regenerate Thumbnails Advanced: von ShortPixel – 2.3.2
Rife Elementor-Erweiterungen & -Templates: von Apollo13Themes – 1.1.4
SearchWP Live Ajax Search: von SearchWP
LLC – 1.4.6.1

Statify: von pluginkollektiv – 1.8.0
TinyMCE Advanced: von Andrew Ozz – 5.5.0
Waitlist woocommerce( Back in stock notifier ): von – 2.5.2 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.4.4 getestet
WooCommerce Blöcke: von Automattic – 4.9.2
Woo Store Vacation: von MyPreview – 1.4.0
WooCommerce PayPal Checkout Gateway: von WooCommerce – 2.0.3 (Update auf Version 2.1.3 ist verfügbar) – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.4.4 getestet
German Market: von MarketPress – 3.10.4
WooCommerce Product Stock Alert: von WC Marketplace – 1.7.4
WooCommerce Stock Manager: von StoreApps – 2.5.4
WooCommerce: von Automattic – 4.4.4 (Update auf Version 7.8.2 ist verfügbar)
WooLentor - WooCommerce Elementor Addons + Builder: von HasThemes – 1.7.0
WP Maintenance Mode: von Designmodo – 2.2.4
WPForms Lite: von WPForms – 1.6.2.2

Inactive Plugins (4)

DHL Shipping Germany for WooCommerce: von DHL – 3.4.6
Germanized for WooCommerce: von vendidero – 3.11.3
German Market Light: von MarketPress – 1.0.2 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.4.4 getestet
One Stop Shop for WooCommerce: von vendidero – 1.3.4 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.4.4 getestet

Must Use Plugins (2)

1&1 Product Subdomain: von 1&1 – 1.1.0
Elementor Safe Mode: von Elementor.com – 1.0.0

Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

WC Pages

Shop-Basis: ❌ Seiten-ID ist gesetzt
aber die Seite existiert nicht

Warenkorb: ❌ Die Seite enthält nicht den Shortcode.
Kasse: #9 - /kasse/
Mein Konto: #10 - /mein-konto/
Allgemeine Geschäftsbedingungen: #11841 - /allgemeine-geschaeftsbedingungen/

Theme

Name: Rife Free
Version: 2.4.10 (Update auf Version 2.4.16.1 ist verfügbar)
Author URL: https://apollo13themes.com/
Child Theme: ❌ – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bed��rfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ✔

Templates

Overrides: rife-free/woocommerce/archive-product.php
rife-free/woocommerce/loop/loop-start.php

Action Scheduler

Abgeschlossen: 485
Oldest: 2023-06-07 06:57:38 +0000
Newest: 2023-07-07 13:37:39 +0000

Ausstehend: 8
Oldest: 2023-07-07 14:14:43 +0000
Newest: 2023-07-08 10:38:10 +0000

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Abdalsalaam Halawa
(@abdalsalaam)

1 year ago

Hi @herzensvoll
thank you for reporting this, we will fix it in the next release ASAP

Plugin Author Abdalsalaam Halawa
(@abdalsalaam)

1 year ago

Hi @herzensvoll ,
We released v 3.5.1 to fix this issue,

thank you
Albert
(@planetshaker)

9 months ago
Fatal Error still existing in 3.5.8:

Fatal error: Uncaught Error: Class ‘PR\DHL\Utils\API_Utils’ not found
in /wp-content/plugins/dhl-for-woocommerce/includes/pr-dhl-api/class-pr-dhl-api-paket.php on line 22

I am on a multisite. Error came with 3.3. Still not fixed.
- This reply was modified 9 months ago by Albert.
Plugin Author Luthfi Bintoro
(@aralle)

9 months ago

Hi @planetshaker,
I seems cannot replicate the fatal error you’re having on my local. Do you have more info or step to replicate the issue?

Albert
(@planetshaker)

9 months ago

I just upgrade to the newest version and then the fatal error happens. I have no more information on what to do else…?

Plugin Author Luthfi Bintoro
(@aralle)

9 months ago

Hi @planetshaker, We’re afraid we will need more info from you to rectify this issue. Could you kindly reach our support email : dhlsupport@progressusmarketing.com so we can investigate this further?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Fatal Error since Update 3.4.6.’ is closed to new replies.