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(@moenus)

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I've changed to the default theme, and disabled all the plugins but it still doesn't work.. system report :



WordPress Environment

WordPress address (URL): https://moenus.id
Site address (URL): https://moenus.id
WC Version: 7.9.0
REST API Version: ✔ 7.9.0
WC Blocks Version: ✔ 10.4.4
Action Scheduler Version: ✔ 3.6.1
Log Directory Writable: ✔
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.0.28
PHP Post Max Size: 128 MB
PHP Time Limit: 3000
PHP Max Input Vars: 2000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.2.44-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 7.9.0
WC Database Prefix: Efq9Ks_
Total Database Size: 38.67MB
Database Data Size: 31.90MB
Database Index Size: 6.77MB
Efq9Ks_woocommerce_sessions: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
Efq9Ks_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_actionscheduler_actions: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
Efq9Ks_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_actionscheduler_logs: Data: 0.36MB + Index: 0.28MB + Engine InnoDB
Efq9Ks_cf_forms: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_cf_form_entry_values: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
Efq9Ks_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
Efq9Ks_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
Efq9Ks_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
Efq9Ks_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
Efq9Ks_gla_merchant_issues: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_litespeed_img_optming: Data: 2.02MB + Index: 0.19MB + Engine InnoDB
Efq9Ks_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
Efq9Ks_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_masterslider_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_masterslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nextend2_smartslider3_sliders: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_nextend2_smartslider3_slides: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
Efq9Ks_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_field_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_nf3_upgrades: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_options: Data: 6.08MB + Index: 0.17MB + Engine InnoDB
Efq9Ks_postmeta: Data: 13.17MB + Index: 0.73MB + Engine InnoDB
Efq9Ks_posts: Data: 2.11MB + Index: 0.13MB + Engine InnoDB
Efq9Ks_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_vi_wbe_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
Efq9Ks_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
Efq9Ks_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_yoast_indexable: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
Efq9Ks_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_aka: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_zbs_contacts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_customfields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Efq9Ks_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_externalsources: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
Efq9Ks_zbs_lineitems: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Efq9Ks_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
Efq9Ks_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Efq9Ks_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_tags_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Efq9Ks_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Efq9Ks_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB

Post Type Counts

attachment: 341
customize_changeset: 3
elementor_library: 2
elementskit_template: 1
jb_store_css: 10
mailpoet_page: 1
nav_menu_item: 14
nf_sub: 1
page: 13
post: 18
product: 22
product_variation: 147
revision: 19
shop_order: 34
size-chart: 12
wp_global_styles: 3
wp_navigation: 1
wpcf7_contact_form: 3
wpcode: 2
wpforms: 1

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.

Active Plugins (1)

WooCommerce: by Automattic – 7.9.0-beta.2

Inactive Plugins (47)

Advanced Import: by AddonsPress – 1.4.0
Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
All-in-One WP Migration: by ServMask – 7.76
Anti-Spam by CleanTalk: by СleanTalk welcome@cleantalk.org – 6.12
Astra Pro: by Brainstorm Force – 3.6.8
Bosa Elementor Addons and Templates for WooCommerce: by Bosa Themes – 1.0.11
Breadcrumb NavXT: by John Havlik – 7.2.0
Bulky - Bulk Edit Products for WooCommerce: by VillaTheme – 1.1.3
Caldera Forms: by Caldera Forms – 1.9.6
Contact Form 7: by Takayuki Miyoshi – 5.7.7
Contact Form 7 Send WhatsApp: by Yerie Piscesa – 0.13.5.1
Debug Bar: by wordpressdotorg – 1.1.4
Elementor: by Elementor.com – 3.14.1
ElementsKit Lite: by Wpmet – 2.8.8
Facebook for WooCommerce: by Facebook – 3.0.25
Google Listings and Ads: by WooCommerce – 2.4.10
Gravity Forms Zero Spam: by GravityKit – 1.4
Jetpack: by Automattic – 12.2.1
Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.9.1
Jetpack CRM: by Automattic - Jetpack CRM team – 6.0.0
Joinchat: by Creame – 4.5.20
Keon Toolset: by Keon Themes – 1.5.8
Kirki Customizer Framework: by Themeum – 4.2.0
Kraken Image Optimizer: by Karim Salman – 2.6.8
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.20
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
Maintenance: by WebFactory Ltd – 4.07
Master Slider: by averta – 3.9.1
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.6
Product Size Charts Plugin for WooCommerce: by theDotstore – 2.4.2.1
Related Products for WooCommerce: by WebToffee – 1.4.8
Smart Slider 3: by Nextend – 3.5.1.17
TriPay Payment Gateway: by PT Trijaya Digital Grup – 3.2.7
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.23
WooCommerce Stripe Gateway: by WooCommerce – 7.4.1
Woongkir: by Sofyan Sitorus – 1.3.8
WPCode Lite: by WPCode – 2.0.13
WP File Manager: by mndpsingh287 – 7.1.9
WP Menu Cart: by WP Overnight – 2.14.0
WP Rocket: by WP Media – 3.14
WP Rollback: by GiveWP.com – 1.7.3
WP Sitemap Page: by Tony Archambeau – 1.9.2
Wp Social: by Wpmet – 2.2.3
YITH WooCommerce Compare: by YITH – 2.27.0
YITH WooCommerce Quick View: by YITH – 1.28.1
YITH WooCommerce Wishlist: by YITH – 3.22.0
Yoast SEO: by Team Yoast – 20.10

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

Settings

API Enabled: –
Force SSL: –
Currency: IDR (Rp)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #6 - /produk/
Cart: #7 - /cart/
Checkout: #1746 - /checkout/
My account: #1747 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Twenty Twenty-Three
Version: 1.1
Author URL: https://wordpress.org
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-06-29 08:19:03 +00:00
Options: ✔
Notes: 44
Onboarding: completed

Action Scheduler

Complete: 1,486
Oldest: 2023-05-28 10:31:11 +0000
Newest: 2023-06-28 10:06:02 +0000

Failed: 139
Oldest: 2022-02-03 01:43:22 +0000
Newest: 2023-06-28 10:06:02 +0000

Pending: 4
Oldest: 2023-06-28 15:39:53 +0000
Newest: 2023-06-29 03:00:00 +0000

Status report information

Generated at: 2023-06-28 10:11:37 +00:00
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The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

xue28 (woo-hc)
(@xue28)

1 year ago
Hi @moenus

Thanks for reaching out!

I understand that you are receiving the error message: Error processing checkout. Please try again. on your site’s checkout page when trying to place an order.

Checking your site’s checkout page, I can see that you have several payment methods available as you can see below:

Can you please share what payment gateway was used that produced this error message for us to point you in the right direction?

I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.
Thread Starter moenus
(@moenus)

1 year ago

for all payment methods, manual or payment gateway, all have problems.

this is in log :

https://gist.github.com/kahfizo/5633a8a72dbecd217f39e54032afbae7

Gal Baras
(@galbaras)

1 year ago

This was just resolved in WooCommerce 7.8.2.

Plugin Support Andrew DS a11n
(@druesome)

1 year ago

@moenus I was able to get as far as entering my bank details:

Could you please let us know at which point are you seeing the error message? Is it after entering your details on this page?

Additionally, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it inside a Code block in your next response.

Thanks!

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