Error message when activating Redux Framework

  • Resolved vrsck

    (@vrsck)


    5 months ago

    hello. I’m working with the Akordian theme and when I enable the Redux panel, an error appears and the site has no content and blue and pink colors. I changed the theme to a basic WP theme and the problem is the same: it changes the general color. can anyone help? thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kev Provance

    (@kprovance)

    5 months ago

    The problem is you are using a premium theme that we do not have access to. Redux is a tool for theme authors, not theme users. Consequently, we are unable to support themes. You’ll need to contact the theme author and report this to this. If they are able to reproduce your issue and have the data that Redux is the cause, then they need to be the ones to contact us with that information, and we’ll work with them to solve the issue.

    Good luck

    Plugin Author Kev Provance

    (@kprovance)

    5 months ago

    Also, check and make sure the Redux demo mode is NOT activated. In the admin panel, click Settings > Redux and disable the demo mode if it says it’s active.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.