Hi @bipiuci,
Greetings. Hope you are doing well.
Regarding your query, I have checked the issue on my end and the Better Payment form is working fine here. For reference please check this screencast – https://d.pr/v/Ya2bh8
I would like to suggest you to check if you are using the latest version of BetterPayment, Elementor and WordPress or not. If you are using an older version for any of them please update to the latest version and check again. Also, please share the screenshot/screencast of you Better Payment form settings for further investigation.
Thanks and Regards.
Hi,
BetterPayment, Elementor and WordPress are update
and the configuration seems correct to me:
https://postimg.cc/gallery/njx0ZkX
Hi
I hope you are fine.
As we could not reproduce the issue on our end, and also we need some more information, so it will be good if you reach us here. Our team will take care of it.
Thanks
Hello @bipiuci,
Greetings! Hope you are doing well.
We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?
We would greatly appreciate an update.
Thank you.
Have a good day!
Hello @bipiuci,
I hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Have a nice day!