declare_compatibility error

  • Dave Loodts

    (@davelo)


    4 months, 1 week ago

    In the logging og WooCommerce we noticed this error:

    Error FeaturesUtil::declare_compatibility: /wp-content/plugins/eu-vat-for-woocommerce is not a known WordPress plugin.

    19 days ago we already submitted a ticket to your support (cause we ar a paying customer too), on 3 march we got a reaction that it’s redirected to the dev team.
    Until now, no new feedback.

    So, can you explain the reason of this error? But importantly: also the solution of new launch of update.
    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Omar AlDabbas

    (@omardabbas)

    4 months, 1 week ago

    Hi @davelo,

    Very sorry for overlooking this, I’m handling your ticket now and will let the dev team respond ASAP.

    Omar

    MEDIAWORKBENCH

    (@mediaworkbench)

    3 months ago

    hello @omardabbas , is there any news on this topic? this is kind of flooding my debug.log as well 😉

    Plugin Author Omar AlDabbas

    (@omardabbas)

    2 months, 4 weeks ago

    Hey @mediaworkbench,

    We’ve released an update last month related to this, are you using the latest version? WC & WP latest as well?

    If yes, please send us a screenshot of the your log to debug further.

    Omar

    MEDIAWORKBENCH

    (@mediaworkbench)

    2 months, 4 weeks ago

    hi!

    i am using latest version of the plugin (2.10.3, paid version) with wp core 6.5.2 and woo 8.4
    this is what appears in my debug.log:
    [WC_Logger – error] FeaturesUtil::declare_compatibility: /var/www/html/wp-content/plugins/eu-vat-for-woocommerce-pro is not a known WordPress plugin.

    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    2 months, 4 weeks ago

    Hello everyone,

    This plugin is already compatible with HPOS. Could you please confirm which version of PHP you are using? If it’s 8.1 or higher, that would be great.

    Regards,
    Kousik Mukherjee

    MEDIAWORKBENCH

    (@mediaworkbench)

    2 months, 3 weeks ago

    hi @kousikmukherjeeli !

    so, i confirm i am on php 8.1 and i do not think its related to HPOS, since i am not using it still. guess its just a missing formal declaration within the plugin?

    cheers,
    patrick

    MEDIAWORKBENCH

    (@mediaworkbench)

    2 months, 1 week ago

    hello!

    any news on this topic? i keep getting the same error and see the last plugin update was 2 months ago:

    [WC_Logger – error] FeaturesUtil::declare_compatibility: /var/www/html/wp-content/plugins/eu-vat-for-woocommerce-pro is not a known WordPress plugin.

    let me know, if you need more info!

    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    1 month, 3 weeks ago

    Hello,

    I have a question: Are there any unnecessary copies of the plugin on the website? Please ensure that only one copy of the plugin remains, whether it’s the free or pro version.

    Alternatively, if possible, please delete all copies of this plugin and reinstall latest version.

    Please let me know what happens.

    Regards,
    Kousik Mukherjee

Viewing 8 replies - 1 through 8 (of 8 total)
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