Customizer style overwritten

  • Resolved Enwikuna

    (@enwikuna)


    1 month, 1 week ago

    Hi,

    we’ve found a problem in the latest version. The following style inside the single.css file overwrites our customizer settings:

    .betterdocs-sidebar.betterdocs-sidebar-layout-1 .betterdocs-sidebar-content .betterdocs-single-category-wrapper.active .betterdocs-single-category-inner .betterdocs-category-header {
    background-color: rgba(90, 148, 255, .1);
    border-color: #5a94ff;
}

    This is the style we’ve configured inside the customizer:

    .betterdocs-sidebar.betterdocs-sidebar-layout-1 .betterdocs-sidebar-content .betterdocs-single-category-wrapper.active .betterdocs-single-category-inner .betterdocs-category-header {
    background-color: rgba(0, 191, 165, 0.1);
    border-color: #00bfa5;
}
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 month, 1 week ago

    Hello @enwikuna ,

    Greetings. Extremely sorry for the inconvenience.

    We have checked it from our end. It seems okay. Can you please share the page link where you are having this issue? I will check and get back to you.

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 month ago

    Hello @enwikuna ,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. We have checked the issue on our end and it seems okay. We have also checked this site of yours: https://agency.enwikuna.de/docs/ It seems fine as well.

    Please let us know. I wish you a good day.

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 month ago

    Hello @enwikuna ,

    Hope you’re doing well.

    As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now.

    Thank you!

    Thread Starter Enwikuna

    (@enwikuna)

    3 weeks, 4 days ago

    Hi,

    the last update reverted the custom changes we did. Now, the styling is broken again after the update: https://agency.enwikuna.de/docs/enwikuna-license-manager/

    Please check it and fix it. The issue appears besides the main plugin selection. The right border is blue but it should be turquoise. Also, the background should be light turquoise but it’s blue.

    • This reply was modified 3 weeks, 4 days ago by Enwikuna.
    Thread Starter Enwikuna

    (@enwikuna)

    3 weeks, 4 days ago

    Hi,

    we just saw that a lot of our custom styles are overwritten by the main plugin css file. We set everything correct inside the page customizer. Anyway, still overwritten for example also:
    .betterdocs-wrapper.betterdocs-taxonomy-wrapper .betterdocs-content-wrapper

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    3 weeks, 2 days ago

    Hello @enwikuna ,

    Greetings.

    We are looking into this. Please allow us some time to check and get back to you.

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 week, 5 days ago

    Hello @enwikuna ,

    Greetings.

    You can use this seletor: .betterdocs-sidebar.betterdocs-sidebar-layout-1 .betterdocs-sidebar-content .betterdocs-single-category-wrapper.category-grid.active .betterdocs-single-category-inner .betterdocs-category-header

    This selector has higher priority, so it should override the CSS. Let me know how it goes.

    Thank you.

    Thread Starter Enwikuna

    (@enwikuna)

    1 week, 5 days ago

    Hello,

    we don’t add the CSS! This is done by the WordPress customizer. You should change the priority of the static CSS so that it’s loaded after the dynamic one and not before… Why should we change your source code? This makes no sense.

    We indeed to plugin programming. We can help you to fix it, but we would need to go for an official consultation. Please write us an email at: info@enwikuna.de. We will send you an offer to fix it.

    Thanks.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 week, 2 days ago

    Hello @enwikuna ,

    Greetings. Thanks for the offer. We really appreciate it.

    As you can see that our CSS has higher priority. So if you want to customize the css of the sidebar using our controls. it works perfectly. Here is a screenshot https://d.pr/i/xPU1wT.
    We also applied the css locally on our end. Please check this screenshot: https://d.pr/i/IhUi4t.
    Here is the result of how it works -> https://d.pr/i/GVrMhj.

    As you are facing issue, it might be a theme issue or can be a conflict with another css that is overriding your current selector. Can you please contact us here for more personalized assistance Thank you for your patience, and we look forward to assisting you further.

    Best regards,

Viewing 9 replies - 1 through 9 (of 9 total)
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