Contact names revert back if put in wrong the first time

  • Resolved lestado

    (@lestado)


    9 months, 1 week ago

    If you spell a contact’s name wrong the first time, it will continue to revert back to the incorrect spelling, no matter now many times you correct it. Tried removing the contact and recreating it, and it’s still changing the name back to the wrong spelling.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter lestado

    (@lestado)

    9 months, 1 week ago

    Deleting the contact and recreating it did fix the problem after all, but this is obviously a glitch with how you’re handling your SQL.

    Plugin Author Karen Attfield

    (@wpkaren)

    9 months, 1 week ago

    Hi @lestado,

    We’d love to investigate this further – could you provide some more context about when this issue happens? If I create a new contact and manually edit the name, the newly edited name change saves properly and I can see it showing correctly on the Contacts -> View All page.

    If you are editing the contact name via the CRM Contact Edit page, in which locations is the name showing up incorrectly?

    Plugin Support Joseph B. (a11n)

    (@tamirat22)

    9 months ago

    Hello @lestado

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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