confirmation emails not sending

  • BalinJFoley

    (@balinjfoley)


    6 months ago

    I’ve recently installed mailpoet, set it up following the guidelines and waited for account approval- but I can’t get emails to send from my confirmation form to let people subscribe. I’ve tested it with my private email and some friends have tried as well. I have the FROM address setup correctly and I have mailpoet setup as the sending service. Is there something I’ve done wrong or am missing?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    6 months ago

    Hi there,

    I understand your confirmation emails are not being sent. To investigate further, can you please send us the following information. Important note: please redact any sensitive information before sending.

    • A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots. How to share screenshots with us.
    • Copy and paste the information from MailPoet > Help > System Info.

    Let us know how it goes. We’re here to help further.

Viewing 1 replies (of 1 total)
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