Conditional show button based on e-mail does not work

  • Resolved joeri2023

    (@joeri2023)


    11 months, 1 week ago

    Hi there, could you please help me with the following:
    I synchronize orders from a seller platform. I use a different invoice template for these orders. I can differentiate on e-mail address, since the platform user uses the platform e-mail address. I created two templates and checked two boxes:

    1. Don’t show this template in the orders page if the order doesn’t met this condition
    2. Field customer e-mail not contains x.com

    And for the other template:

    1. Don’t show this template in the orders page if the order doesn’t met this condition
    2. Field customer e-mail contains x.com

    The customer mailaddress is x@x.x.com

    In the order list, I see both templates available to download. How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    11 months, 1 week ago

    Oh weird, could you send me an screenshot of one of the conditions please?

    Thread Starter joeri2023

    (@joeri2023)

    11 months, 1 week ago

    Here is the screenshot what happens. I removed the mailaddress due to privacy concerns

    Plugin Author EDGARROJAS

    (@edgarrojas)

    11 months, 1 week ago

    Err sorry i tried to replicate the issue without luck, are you sure you want to use the customer email section?

    SNAG_Program-0015.png

    Have in mind that there are other types of emails like billing email and shipping email which are not the same as the customer email.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    11 months, 1 week ago

    Oh sorry i missed that part in your screenshot but it looks like you want to use the billing email address? If so you first need to create a custom field with this code:

    return $order->get_billing_email();

    Then use that custom field in your condition instead of using the customer email. I think that will do the trick.

    Regards!

    Thread Starter joeri2023

    (@joeri2023)

    11 months, 1 week ago

    Yes, it works on the order page now!

Viewing 5 replies - 1 through 5 (of 5 total)
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