cannot access wp-admin – redirects to primary website

  • ich1ban

    (@ich1ban)


    4 months ago

    Hello, another admin has given me admin privileges to edit a blog on our website but when I go to login using wp-admin in the address bar, it just reloads and redirects me to the primary website and does not direct me to any sort of dashboard view or access ability to make edits to the blog.

    • This topic was modified 4 months ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    4 months ago

    That’s not default WordPress behavior, and not something that can be done in WordPress as-is. Even the Subscriber role is taken to the Dashboard after login, where they can only edit their profile.

    There are a number of plugins like https://wordpress.org/plugins/remove-dashboard-access-for-non-admins/ which modify that behavior in the manner you’re describing.

    Please have the other admin attempt to deactivate all plugins. If the problem goes away, re-activate them one by one to identify the source of the problem.

    Franz Stephan

    (@franzstephan)

    4 months ago

    Try using another option to login, for example /wp-login, or /wp-login.php.

    You can also check back with your admin whether the requested privileges were already granted, or have been inadvertently removed.

    Thread Starter ich1ban

    (@ich1ban)

    4 months ago

    Thanks Franz, I tried the first two options /wp-login and /wp-login.php already. Will check with him if those privileges are granted and get back to you.

    Thread Starter ich1ban

    (@ich1ban)

    3 months, 3 weeks ago

    Still the same issue @franzsetphan – the admin who has edit access changed the privileges so that I have admin / edit access but still redirects me to the main website every time I login.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    3 months, 3 weeks ago

    Oh ok, so you’re dealing with custom privileges, that complicates things.

    I recommend having the primary admin compare their privileges to yours to see where the differences lie, since they are definitely capable of logging in.

Viewing 5 replies - 1 through 5 (of 5 total)
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