Black box appears prior to png file loading

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    9 months, 2 weeks ago

    please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter ishiiboy

    (@ishiiboy)

    9 months, 1 week ago

    CNNANDYE

    Plugin Support qtwrk

    (@qtwrk)

    9 months, 1 week ago

    it’s due to LQIP

    you can either disable it , or exclude commercialFundingPartners-Home-HeroImage-Logo-1.png from being lazylaoded

    Thread Starter ishiiboy

    (@ishiiboy)

    9 months, 1 week ago

    I first tried to exclude the logo from using the QUIC.cloud CDN, but the problem persisted. I then turned off QUIC.cloud CDN and the problem still exists. I cleared LiteSpeed and browser cache.

    Plugin Support qtwrk

    (@qtwrk)

    9 months, 1 week ago

    now that is weird, please submit again the report , let me double check how you excluded it

    Thread Starter ishiiboy

    (@ishiiboy)

    9 months, 1 week ago

    UDEIBCFV

    Plugin Support qtwrk

    (@qtwrk)

    9 months ago

    I did not see the excluding from your report

    please go to page otpm -> media exclude -> Lazy Load Image Excludes and LQIP Excludes , add aforementioned file name , then purge all.

    Thread Starter ishiiboy

    (@ishiiboy)

    9 months ago

    That worked. Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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