• Resolved m266

    (@m266)


    Cannot backup my website. This ist the debug code:

    BMI-YnBLeqLF-95690

    Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @m266 ,

    Your process failed because of caching plugin which removed some files that were queued to be added into backup during the process.

    For such cases, we have prepared different backup method which will automatically detect such files and exclude them from backup queue.

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    1. Once you do that, please follow these steps:
    2. Go to “Other options” section
    3. Change backup method: https://prnt.sc/1s1ofpa
    4. Disable PHP CLI checking: https://prnt.sc/1sljr31
    5. Save “Other options” section
    6. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    If that won’t work even with that backup method applied, you will need to exclude cache directory.
    Find “Exclude by directory path” option in first section of our plugin under exclusion rules and add this path: ***ABSPATH***/wp-content/cache

    Cache directory is not required to be included in backup as it will be regenerated after migration by cache plugin.

    Let me know if that worked for you 🙂
    Thank you!

    Thread Starter m266

    (@m266)

    Sorry, dont work.

    Code: BMI-r4EAqafP-86630

    I can not stop: Backup in progress!

    Please help me.
    Thx

    Plugin Support MixHa

    (@mixha)

    Hey @m266 ,

    The last message from the log states: [ERROR] [2023-07-24 19:03:20] Reason: Error, there is most likely not enough space for the backup.


    My assumption is that free space returned from the server, does not give real value.

    Basing on the output you received, it actually may be the case.
    Because of that it may be not enough space to write final batches to the ZIP file.

    To confirm that could you please perform these steps:

    1. Make one backup:
      – Without database
      – With Plugins+Themes+Other files in wp-content directory only
    2. If it succeeds download that backup to your PC and remove it from server, then make second backup:
      – Exclude database as well
      – With Uploads directory only
    3. Same thing there, download it and remove from server and make last third backup:
      – With database only
      – Without any files included

    If these three will success, you can restore them one by one and the same order, database at the end.
    With that approach the restoration or migration will be still valid, but I hope now to fit into your available disk space.

    I hope that your Uploads directory takes less than 50% of entire size, then it should be completely fine, if my assumption is right.

    Let me know if that worked 🙂
    Thank you!

    Thread Starter m266

    (@m266)

    Thx for your friendly help. I cant download backups from server. I have delete this plugin, give up and use a other tool.

Viewing 4 replies - 1 through 4 (of 4 total)
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